[WoW!!!!]

If GGTharos was rude I don't know how would you describe another people (yes there are some threads when newbie asked and people were more unpleasant) answers in similar threads. As I guess flight simulators are dominated by elder people who know that asking about something which it is in the manual before searching the manual or forum is not too smart. I think most of us are pleased that new man wanna try sim and play it but it doesn't change fact that if basic questions are answered many times there is no any need to create same questions XX times again. That is all. When someone writes "search forum", "RTFM", ect. it is not to offend person who asked the question but to teach people search first. If we searched and didn't find any solution for our problem then we can start new thread.

 

I think "Newbie" subforum would be good :)

 

I understand that the net can be a rough place, again my only issue was that the response was from a company rep to a customer. If he wanted to know if the program was pirated, PM him and ask. Any reasonable person would believe the reason he posted that question. Second, there are better ways to RTFM someone... hell, let someone in the community do it. And no time is 'wasting my time' for a paying customer.

 

I teach customer/guest service and manage people to carry out that service and perhaps that is making me a little overzealous in putting these words down. But if one of my employees had this line of response to a guest, he/she would be promptly 'separated', no excuse acceptable.

 

Regardless, this is one of the most, if not the most, helpful and enthusiastic communities in gaming that I have come across on the net; especially helpful in such a niche and technical sim that this is. Keep it up!

[WoW!!!!]

I think the point has already been made several times. No need to jump on anyone's back after a full day still. ;)

 

Glad you ended with a warm welcome, though! Great job! :D Afterall we don't want to push away people; we need more cannon fodder! *grin*

 

Well, it hasnt been a full day since I read this whole thread and I have to say that GGTheros was completely rude for someone that is representing a company, sarcasm or not. I enjoy reading through these forums a lot, but that really turned me off.. and yes a niche market like this cannot afford to turn anyone away. Especially, with no demo nor much review to find on the 'net, these forums are a place a lot of people come to to get an idea about the game.

 

I probably would not have made this reply, but feel obliged since GGTheros did not once attempt an apology.

[General Impressions]

I am having a hard time getting mine to work too. But I also am using a Sidewinder, is this your problem?

[Problem launching game]

Worked for a bit, did a couple training sessions. Now every time I try to launch, says there is an error. I cant find a *crash file but there is an error file in the temp folder:

 

Error running Config/autoexec.cfg: cannot open Config/autoexec.cfg: No such file or directory

12/14/2008 18:01 V808201900

World::LoadPlugins: Loaded plugin module CockpitBase.dll

 

I had problems the first time I installed with the screen blacking out, so I reinstalled. Crashed occasionally before the above error. Everything updated.