I spoke to CH this week. I asked 'what's going on with Control Manager' and was asked, 'Gee, what do you mean'. I said 'you know, the mode buttons are grayed out and when you load a map nothing works'. And he said, 'Oh, yeah'.
So that was disgusting. Apparently they're pretending there's no problem. But they know it's broken and have no plan to fix it. I asked if they had told Microsoft that the recent Win10 update broke their software and was told 'I don't know'. I asked three times.... and they're not really interested. I was told 'we hope maybe it will just be fixed in a future update'. You know... like magic.
They said 'Control Manager' is optional software and they will not fix it. Also was told they might leave the consumer market in a few years.
It's frustrating. I've been a CH user for 25 years and really like their gear.