Fang333333
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Posts posted by Fang333333
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On 10/6/2021 at 3:06 PM, Gumbie said:
Ya man I am 100% sure they will take care of you like I said reach out to Fox at the Usa Site he can get in contact with someone at the China side and maybe get it worked out for you a little faster an Again I wish you the best of luck and good luck in the sky!
Thank you man! I responded up top where I am at with this, still no luck. Either way, the kind words go a long way!
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UPDATE: I was looking forward to coming on here and praising Winwing! BUT IT GOT WORSE.
Recap: Winwing got in touch with me after the vacation, things were looking up. I put the throttle together and I realized, I somehow do not have the left throttle handle.
I thought I had everything, but honestly things with Fed Ex were so bad (the packages got trapped in both customs, seperated after customs and sent all over the U.S by Fed Ex, instead of the targeted 4 days, it took over 2 weeks, arriving separately) that Fed Ex offered a full refund. Winwing was not interested in it, so I never got it. None the less, Winwing REPEATEDLY assured me, they have my back, and they will send replacements.
The tech team then handed me over to a shipping lady who, in a day gave me a new tracking number for the replacement parts. I literally felt like the world was lifted off my shoulders, I was so ecstatic.
Then the "REPLACEMENT SETS" arrived.
Screws.
They sent, Fed Ex, International Priority me screws. Screws for a problem that I already was able to fix with the tech guy.
I had translated the message in Chinese that the tech guy sent to the shipping lady. It said basically said, "please replace the SETS and screws for the customer". I figured, okay, well they must have messed up. I wrote them back.
A day goes by.
The shipping lady apologized that her English was not good (despite the message the tech guy sent being in Chinese) and she asked me to RESEND PICTURES ALREADY IN THE EMAIL. (This is the 3rd time they asked me to upload something already in the thread). She also was nice, and confirmed that, I have the screws now, I am just missing the handles. She asked to send me a picture of the box, which I did.
A day goes by.
The next email the tone shifts. She says that that is "impossible" and that I need to check around again. Also that she "wouldnt know what to tell her boss" or something along that matter. I instantly replied back that I had been assured multiple times not to worry about this, AND even IF I HAD LOST the handle,
THE OTHER HANDLE NEEDS TO BE REPLACED BECAUSE THE SWITCH FREAKN HURTS MY FINGER! (After 2 weeks of fiddling with the switch issue, I mounted it to the levers to find that when the switch grinds the sidewall, the spikey grips of the switch rub jaggedly across the tip of my finger!) I told her, tell him I needed a replacement either way! Tell him I have been going back and forth about this since September, multiple people assure me dont worry!
No response.
I even reluctantly offered to pay for the shipping (despite Fed Ex already owing me a refund).
No response.
Today,
I opened up a dispute with Pay Pal.
My final payment and exchange window ends in 3 days. This was literally the last thing I wanted to do. I was so excited about Winwing, I think I even sold an Orion for them.
And thats my Winwing Experience.
I have no idea what will happen, but I literally give it a 0% chance that I will ever see a whole Orion.
Attatched is snippets of the hell I have gone through. I've tried to be as fair and understanding as I can. I WANT to love Winwing, but its almost 2 months now.
Thanks all for your responses earlier,
Fang
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So I am writing this for 2 reasons:
1. To share my experience since following this thread, so others may possibly avoid going down my path.
2. Is to get answers and move on.
Since August I have been trying to purchase a magnet sensor for my Cougar. For whatever reason this whole time I have been unable to get either a link to purchase, an ETA, or anything but a random response, every few months. Rel4y apologizes, says he was on vacation, asks me to either specify what I want to order, or just doesn't mention my requests to a purchase link. Then he disappears. Yet I see he was on here just 4 hours ago...
I have a broken Cougar that has needed attention for months, and I cannot help but to think that I am being avoided on purpose, for whatever reason. I especially think that becuase the last email I sent was 5 days ago. In it, Rel4y said he somehow didn't understand what part I wanted to purchase, despite literally having a picture of the part, in the prior email he responded to.
Plus, I have an email thread going back to at least August, of me requesting a way to purchase. Eachtime, the response gets sidetracked, when I request a Paypal Link, or way to purchase.
If anyone can help me find a magnet sensor like the ones pictured in this thread, please let me know.I need them for 2 Cougars. Desperately, apparently.
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15 minutes ago, Gumbie said:
I just like to start off with I myself own the Taurus and Libra and both panels and I had one small issue when it come and they fixed it fast, Not exactly what problem your having but you seem to be one a select Few it looks to be from most response I see every one is enjoying there Devices with no issues.
Also they have had it on website now for a Long time that they would be out on holiday over this period so please give them some extra time to respond to your Paypal Claim and your Emails also Try reaching out to there USA side link provided.
There is another reason they are little slow about replying is they have just a few workers there that speak even half good English but there is a US Store where the Guy is amazing and helpful https://fox2.wwsimstore.com/STORE which is where you should have maybe placed order with first but can understand if you had no clue about it.
Ok ya see first off man you it seems your pissed because some things didn't happen to your expectations, and FYI Its not WinWings Fault that FedX Fucked up the deliver they are in control if this after they package has been given to them. Some Divisions of FedX sucks straight up took them a month to find a package that Traveled from Virginia to Kentucky which was exactly 62 miles and FedX doesn't need WinWing to refund you I have been through that BS before.
Also not sure why they need to send you a replacement the Top because you even say you tried to fix and seems like you fked it up and now you want your money back?
It also seems that your taking advantage of them being out of the office on holiday with the dispute because no one reply back in time and then you get to keep both which is dick move and I will gladly send Screen shots of this so you do know they are on holiday and you still continue with the dispute if you want your money back send the product back.
An they make quality devices this is clearly turned into a Scam to get money back and keep the device it seems to me because you destroyed it by trying to fix something that wasn't broke in first place just wasn't the way you liked it, an I am not just taking there side because I use there products I also use Virpil and Thrustmaster products.
Now before you flip out this is how some people reading it would Assume happening, But this is not my opinion there are a few things thou you could have have added like a picture of the device when you got it just so we could see the issue you where having not sure if you sent WinWing one but they will ask for it an I understand why you tried to fix it yourself and maybe shit happen. But just be straight forward with them tell explain what happen and instead of wasting there time and money you tried to fix it they should send you a replacement top not much of a issue. Also Give them some time to get back with you and Advise Paypal about there Holiday issue so you don't get a Full refund and the Product because they didn't get a chance to respond because they will get back to you and reach out to this person here https://fox2.wwsimstore.com/STORE they speak English but please note he works for them also but his a Pilot and he also sells there gear he does repairs for the Us Market also unless things have changed in last Month or so which seems it has not due to the site still being active.
But I wish you luck but and again please don't take any of my earlier comments as a reflection of your character but they way I read the post I could see some assuming these things.
GOOD LUCK BUD!
Also anyone looking to buy WINWING is USA buy it here it is there USA Location https://fox2.wwsimstore.com/STORE!
Thank you!
Very well written I appeciate that, and all the replys (even the slightly snarky)
I most certainly will give Winwing sometime. I'm no spring chicken to the sim world, so I know these things happen. Just FYI they are the 2nd company to disappear on me during troubleshooting this month, hence my concern.
I'm glad to hear they are vacation honestly. They were very responsive up until then. I was also impressed with the quality of the product otherwise. I'm glad to hear your issues were minor and fixable!
Thanks all
Fang
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2 hours ago, The LT said:
There are chinese holidays at the moment, afaik. It says so on their website. Oct 1-7.
Frankly, just disassemble the handle and file it down. Problem solved.
Why is it a 600$ controller? Orion is 350$.1. Yes I see that it says they are now on holiday, this was not the case when I started the conversation with them, and this is why I came on here to ask what I am missing.
2. I live in the U.S. Here in the U.S we have to pay shipping, taxes, and sometimes even import fees. I was literally qouting the total off of my Pay Pal account.
3. Pictured is HALF of the joystick and products I purchased in the last 2 months. The other half is underneath it. ALL of them have problems and ALL of them the seller or manufacturer want me to open up and take a look. Some of them are brand new items, (not just Winwings) and when you are a serious simmer like me, who sinks $1000s on sim hardware this adds up. I have already opened Winwings product up 3 times and I have not even plugged it in yet.
Lastly, another simmer thinks there may be a casting problem, which was secretly my opinion but I wanted to be fair. Sanding will do little for that, and my issue is not yours, which sounds like metal sanding would work fine.
I am happy to wait for them to get off vacation. I would prefer to work it out with them, and hopefully make future purchases. I'm relieved to hear it, but my return window is closing.
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Hello all,
Its with a heavy heart that I report this but I am finding my relationship with WinWing is starting to get sketchy.
I just purchased My Orion (I had plan on buying the Super T and Collective as well but now I am putting the brakes on Winwing). I have been in contact with their tech support becuase the Ant Elavation switch on my $600 Orion purchase is hitting the side. I also had a very late delivery that Fed Ex offered to refund but WinWing keeps ignoring those emails to get that started.
I haven't even connected my Orion becuase out of the box I was having this simple QA issue. After making a few suggestions of sanding the side, etc, I simply asked them to replace the top piece of the Throttle. I tried my best to fix it but I am literally spending $200 every 2 weeks for this and I just feel that me having to sand my new throttle is not a $600 controller experience.
I even went on here to see if I was being picky but other users reported no issues and a possible casting issue with mine.
WinWing has now disappeared for days. If I do not get an answer today I am opening a dispute with Pay Pal. I really have no other options since my window for return is closing.
Anyone in contact with them please let them know, I am trying to give them every benifit of the doubt but this really shouldnt be what a customer goes through for such pro grade purchase. Its a simple replacement on the least expensive part in the set too!
Definitely not the experience I was expecting.
Fang
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18 hours ago, The LT said:
Looks like a casting defect. Not normal.
11 hours ago, Topo said:You have this problem when the throttle is assembled, using the index finger?
Thank you so much for your input. Its hard to tell if its normal or not, but yes when I scroll up I fell it is slightly grinding on the side wall. It is very slight, but noticeable enough that it was the first thing I noticed when I opened my box. If I keep the scroll wheel centered with my finger it doesn't hit the side, but if I casually use it scrolling up lightly braises the side. It doesn't get stuck, I just feel it rubbing the side.
I think I am gonna ask for a replacement. At first I didn't want to ask for a replacement out of fear of being accused of being picky. Thank you for helping me feel less crazy.
Fang
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I received my first WinWing Purchase a week ago and I have been struggling with this. Its hard to see. Look at the video in the link,
my Antenna elevation on the throttle rubs against the side of the throttle body when pushing up. The "teeth" on the wheel somehow bump along the sides and it kinda feels like a saw blade bumping up against wood. I have been in contact with WinWing and they want me to sand some of the paint off although it feels like its hitting the whole side.
Is anyone elses Antenna switch not smooth when switching up or is it just mine? I originally though it was missing a washer on the left side but I guess not. Its really starting to bother me and I need to figure out if this is normal.
Thanks,
Fang
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On 9/2/2021 at 12:21 PM, rel4y said:
Today, the TM adapter/ thread parts have finally arrived at my doorstep. The CNC job quality and fit is flawless and the aircraft grade Aluminium looks and feels amazing! I am very happy how these turned out! Here are some pictures so you can make up your own mind. I havent cleaned them yet, so there are still splashes from the cooling liquid visible.
The final product will be assembled as shown in the earlier renders, it is very similar to the FCC to be able to fit F-16 spec simpits. However, the black magic electronics wont be visible on the finished product.
Hi Rel4y,
I have tried emailing you, messaging you, etc, for months about your throttle sensor (And I am interested in the FSSB).
I figured you were just gone but Maxsenna tells me you are still around. Please respond if you see this. I went with the Viper Gears TQS and I cannot get a single one to work. I have the later board. I would like to purchase asap if you are still here.
Fang
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Thanks Max I'm gonna try again. Yeah I figured he wasnt around
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24 minutes ago, MAXsenna said:
I use rel4y's Cougar TQS upgrade. Easy to install and set up. No issues ever. As smooth as it can get.
He's even making a force sensor upgrade for the stick. Perfect match!
Sent from my MAR-LX1A using Tapatalk
I actually tried to get in touch with Rel4ys before I got the Viper Gear. Do you know how to get in touch by chance?
Thanks!
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Hello all,
I am writing to see if anyone else has had experience with Viper Gear's Throttle Quadrant sensor for the Cougar. I have tried 3 different sensors and none of them will work for me. The first was DOA with a short, the second does not see the full range and the 3rd is just wildly inconsistent. I manage to get the second one to work by using only manual calibration but when I use it in sim it is FAR from smooth. The throttle moves in increments. I tried shrugging it off, until I realized my Mad Cats X-55 works WAY smoother than the Hal sensor "upgrade" I purchased. I actually feel the stock Cougar throttle is smoother as well. None of the sensors I have are consistent, they even function differently when you trade one pairs magnet for the other. Sadly I cannot even get any sensor to be flyable anymore.
Its not my intent to bad mouth Viper Gear, in fact to their credit they were VERY responsive and sent the replacements quickly. That is of course, until the last few weeks where they seem to have fallen off the planet.
Can anyone way in on this? I have been working my butt off in between work for the last month and a half, and I am at the point of saying they are just faulty sensors. I have already checked and I have the LATER VERSION BOARD, so I should be fine. I was also going to get the FSSB that they have over Real Simulators, but honestly I am having doubts now since I cannot even get a single Hal sensor to function properly from them. My stock pot currently works fine.
Thanks
Fang
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(Mods thank you for moving this appropriately if needed)
Hello all
I have a problem that needs assisting with . My X-55 broke the throttle and I bought a new one. I realized the 2nd X-55 makes a great panel for my virtual Viper Pit. I have already mounted it, and just plugged it in to find out I cannot get both to be recognized at once. I was shocked since I have 3 Saitek quadrants and each one has its own running shortcut on the task bar. I didn't think there would be an issue. Is there anyway to get 2 working with the MAdCat/Logitech software?
If not is there a way of just using a virtual driver and using the inputs on the 2nd controller?
I tried Vjoy and JoytoKey but I don't understand the software and I just want something simple to emulate the switches and axis.
I'm on Windows 11
I have already invested alot of blood sweat and money in the current setup so I am hoping there is a fix lol
Thanks all
Fang -
Hello all,
I own almost every campaign in DCS, and I am having issues understanding the flightplans for this specific campaign. I understand you are to use the mission planner, but for me in VR this is INCREDIBLY ANNOYING. I am on my 2nd serious attempt of Mission 1 and I STILL I dunno what steerpoint the target is on. I am not the most apt player in Mission Editor anyway, but in VR I cannot highlight MY flight AND zoom out, so I CANNOT SEPERATE MY FLIGHT PLAN FROM ALL THE OTHERS!
Can we either get a waypoint breakdown for this campaign or can someone please provide something I can put in the Kneeboard for all the missions!? I enjoy a little homework, but I am not gonna spend 30+ minutes for every mission trying to figure out which flightpath is mine and picking through steerpoints like a "Where's Waldo?" book
Its such a shame to see all this detail, and it all is useless becuase just BASIC info like a FLIGHTPLAN is non-existent.
Thanks
Fang
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Hey,
Well it looks like I won't be seeing the Hind I preordered. THESE UPDATES ARE TOO BIG!!!!! I have a gaming laptop that I use which only has 500gb on the SSD. Because of these stupid HUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUGE
updates I cannot update Openbeta anymore. Not without deleting the whole program and reinstalling which is RIDICULES! I lose important squad and game data/tweaks/info, every time! I do this and it usually opens a can of worms since I own everything DCS. Thing's that I tweak get lost but really, from someone who has financially and emotionally supported this sim it is ridicules to go through a major REINSTALL for EVERY update.
Please ED I am BEGGING YOU, STOP using GIANT updates! Or at least allow users someway of installing smaller increment's!
AAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS FRUSTRATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Your friend,
Not A Happy Camper
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Hello all
I just want to come on here and say that since the latest OB patch I am experiencing major crashing with VR. I saw someone else mention it and now just today DCS crashed on boot. {I am repairing but it seems to be the latest version of OB doing this. Seems to happen primarily on loadup or exiting a mission, but also happens in game.
Anyone else having issues?
Thanks
Fang
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I am having MAJOR VR crashes as well since the latest OB update.
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Just now, Reflected said:
You mean the shelling? I just managed to reproduce it in a 'virgin' mission. With only me flying over a shelling zone on an empty map. I went from 60-70 FPS to 20. When I made the campaign it had no performance impact, something went wrong since. I will report it to ED. If you have a track, send it to me please so I can attach that too.
I'll be happy to do so. Yeah that shelled zone literally is like a frame a minute. I turn my head and look forward, back to smooth. If you tell me where the track is again I will try to save it after I test the mission today
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On 3/2/2021 at 1:26 PM, BIGNEWY said:
RTX 2060 is 6GB VRAM correct?
Can you take a screenshot of your dcs settings?And I know you dont want to lower settings, but it maybe the only way.
thanks
Hi BigNewy its been awhile!
Yes it is the 6 gb. The boys have made some suggestions on the forum "Hows Performance". The bomb craters and AI bring mission 11 to a crawl. Just unplayable. BigNewy, I have a side question for you since getting you on the forums can be a little hard. Is there ANYWAY you could check with the team and see if I can change the game play window from the left eye to the right? I had posted this in the forums weeks ago and not a person had a suggestion. I desperately need to figure out how to do that for streaming purposes. Any suggestions on the campaign would be great too!
Thanks
Fang
On 3/2/2021 at 12:09 PM, Reflected said:Also, the more specifics you give me the more easily I can check. Mission 10 is the Göring mission, right? Towards the end there are only 4 aircraft in the air, and 3 vehicles on the road. I'm pretty sure it's those smoke columns that got bugged - in which case ED is already on it, but the more tracks the better, I can help push for a solution.
Yeah that sounds about right. I went onto Mission 11 and it is just not doable so far. Thanks reflection
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On 3/4/2021 at 12:52 AM, Reflected said:
Thanks a lot for posting it. I can see a few items that would help you:
TERRAIN TEXTURES - set it to low. You can hardly see the difference even it 2D, let alone in VR, but it will save you sh*tloads of VRAM.
CIV TRAFFIC - try to turn it off for campaigns so that it doesn't interfere with mission traffic.
MSAA - There's not much difference between 2x and 4x visually, but it's a huge performance hog. Try to set it to 2x first, but if you really wanna boost your FPS, turn it OFF and force your AA through the Nvidia panel.
SSAA - Turn it off. On one hand there's no point using both this and MSAA, on the other hand it costs more FPS than MSAA.
TERRAIN OBJECT SHADOWS - turn it to flat. You'll only see the difference if you fly helos in mountainous areas around sunset, but it will save you a lot of FPS.
Also, turn OFF wake turbulence. That's on a different tab. Those turn the game into a slideshow when lots of aircraft are present which is usually the case in WWII campaigns.
Try all of the above first and see how much boost you get. Then:
PIXEL DENSITY - not sure what your settings are, but each decimal costs dearly in performance. I'm no VR expert but I've read it's better to set it back to 1.0 in game then raise it via the Oculus Tray Tool or whatever software your VR set is using.
All of this will give you more FPS in general, it won't however solve the 'slideshow moments'. Those are due to ongoing bugs in DCS that will be solved shortly. They're not related to your system nor the campaign.
Let me know if this helped.
Hi thank you guys! Yeah I am going to look into this right now. See if it helps. yeah Mission 11 is a complete no go so far. The bomb craters bring me down to like 1 frame a minute. If I look away its pretty smooth (For me anyway, but I don't get motion sickness). Then as I pass them they are smooth until the AI objects load. The dogfights with all the AI brings down it to slideshow status, not as bad as the craters but definitely not streamable either. I will try to mess with the new settings and see if it helps.
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On 3/2/2021 at 1:31 PM, Brainfreeze said:
Err, not me! Mistaken identity with Reflected.
Haha Sorry!
Hopefully you can see these settings here. I was definitely enjoying Mission 10. It sucks that the ww2 maps and ww2 stuff is so VR unfriendly
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Hi Brainfreeze,
First off, I hope you do not take this personal, I have worked with developers in the past and as you know, sometimes something will work great on 1 PC and 5 other PC's will reject it. I will try to get a screenshot of the settings for you. I do not tell people to bail on Horrido! to be mean, I am trying to save grave disappointment for pilots in our community. In my case, I spent weeks programming and setting up hardware for this campaign. After all, do you really want someone to buy a campaign and then HATE the experience and avoid anything else you ever release? Many VR users (Including myself) drop $1000's on this stuff and then have a bad experience and find out it was never meant for VR. Its a good campaign, I am sure wonderful if I was playing 2D, I just cannot say the experience in VR has been pleasant.
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Hi brainfreeze, I started a new thread about my VR experience but it is a year old custom HP laptop, RTX 2060, Core i79750 2.6 ghz maxed out 32 gb RAM, with 500 GB SSD and 1 TB Hardrive. Of course Windsows 10 and DCS OB latest patch.
I know these maps are not VR optimized but it also seems to just be WAY too many objects or something.
Hope that helps!
Thanks!
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I just wanted to come on here and report that despite lowering settings to a point I have never lowered for any other mission or campaign, The performance on MANY missions is straight unplayable. Lowering settings anymore is not gonna make a difference. I own every module, campaign and 3rd party mods ever sold for DCS. Every single one. On Mission 10 my FPS goes into 1 frame a minute towards the end. I have finished other campaigns, including Baltic Dragon's FA 18 campaigns, full Super carrier, voice attack, and much higher settings. Even on missions that promise to lower the amount of AI in the beginning go into single digits. On my live streams I am constantly apologizing to viewers because the objects are just WAY too many for VR play. I mean, we aren't in the same ballpark, not even the same city or state compared to more fluid VR campaigns.
I'm especially bummed cuz I setup a FW-190 cockpit for my hardware cockpit and spent weeks getting used to the 190 for this campaign. My experience is just Abysmal and I have a 1 year old custom RTX 2060 laptop that plays other sims and other DCS campaigns smooth as butter.
HP laptop, RTX 2060, Core i79750 2.6 ghz maxed out 32 gb RAM, with 500 GB SSD and 1 TB Hardrive. Of course Windsows 10 and DCS OB latest patch
Any other suggestions besides lowering graphic settings would be great!
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Battle For Orion: The Buying Remorse Continues
in Winwing
Posted
Hello all,
I was getting somewhere on my original thread and it got closed due to something about "race". I didn't see it, but please keep the race comments out and lets try again.
I was advised to contact the U.S Store (Good idea!) but I see no contact info besides FB. I did send a FB message, no responese yet. A link to anyone who represents Winwing in the U.S would be VERY helpful.
As for the UPDATE:
Winwing is now continually asking me to "close the case and we will send the parts". Paypal of course says do nothing of the sort, and basically they should not even be saying that.
Paypal told me that, by closing the dispute, I would have no way to get any recourse. Winwing also claimed, the dispute will effect their record somehow, but Paypal says there is nothing like that. I told WInwing no matter what, they need to get in touch with Paypal, and all I am asking for is what I literally just got done paying for (Pay in 4).
It very much seems like they have no intent on replacing the part. I literally am going to be stuck with a bunch of switches and no throttle.
Please share any links to the U.S store.
Thank you for your sympathy and help flight sim fam,
This is actually surprisingly stressful
Fang