Bonus System - Please help

[kaizersoldier]

Hi,

I want to purchase various items from the Christmas sale and have a bonus amount I cannot use or there is nowhere explaining to me how to go about claiming it.. Why not? Please help:helpsmilie::helpsmilie::helpsmilie::helpsmilie::helpsmilie::helpsmilie:

[cichlidfan]

CUSTOMER BONUS SYSTEM THE FIGHTER COLLECTION AND EAGLE DYNAMICS!

 

Starting February, 20, 2014, digitalcombatsimulator.com offers our loyal customers a new bonus system that provides discounts with each DCS product purchase.

 

When purchasing a DCS product a full price, you will receive a bonus based on the price of the purchased DCS product(s). The more you buy, the greater the bonus you receive.

 

Bonuses will not expire as long as there is a purchase from the DCS e-shop during a period no greater than one year.

 

Terms and conditions of the bonus program

 

1. The Terms of Receiving and Using Bonuses

 

For participation in the bonus program, the customer needs to register on the digitalcombatsimulator.com website to be identified as a participant and for accumulation of bonuses.

A 20% bonus of the product price is issued once per product (that was not bought previously) that is involved in the bonus program.

A bonus for the product does not apply if the purchase is part of a discount sale, a coupon code is used, or a product bonus has already been granted for that product.

For a product purchased with partial bonus payment, bonuses are not granted.

If there is one order consisting of several products participating in the bonus program, the percentage of the bonus for each product is increased by 5% to 60% of the maximum, ie:

2 DCS products: 25%

3 DCS products: 30%

4 DCS products: 35%

5 DCS products: 40%

6 DCS products: 45%

7 DCS products: 50%

8 DCS products: 55%

9 and more DCS products: 60%

The customer has the opportunity to receive a bonus for existing orders (paid before February 20th, 2014) pertaining to products participating in the bonus program, with the same rules applied (p.2-3) as under the new order. Customers must use these bonuses prior to January 1st, 2015. Visit: Personal section / My account to register the orders.

The bonus amount will be issued in the currency of the order after placing the order and payment (status "Completed"). Previous order bonus amounts will be automatically converted into the current currency of DCS site according to the Customer location. The size of bonuses will be calculated automatically and credited to the personal account of the customer.

Bonuses earned when purchasing accrue automatically and can be used immediately for subsequent purchases.

The bonuses can only be spent on purchases from the DCS Store website.

To support limited time promotions, bonuses may be adjusted.

In the DCS E-shop, each participating product in the program has indication of bonuses under the price of the product with the basic rate of 20% (twenty percent) of the product price. During ordering it will also be given a number of bonuses, if the products order satisfies rules (p.2-3).

 

2. Bonuses Debiting from User Account

 

Bonuses are used for partial payment for products at the rate of 1 bonus = 1 ruble, 1 euro, or 1 dollar.

A product can be paid by use of bonuses no more than 30% (thirty percent) of the full product price. We retain the right to change this percentage at any time and at our discretion.

The following rules are applied to bonuses accrued for purchases made after February 20th, 2014: 100% of the bonus will be cancelled without return and/or recovery in case the customer does not make a purchase within one year from the date of the last purchase from the DCS e-shop.

Bonuses can be used to pay any DCS product that is participating in the bonus system, other than products that are subject to promotions, discounts and other special purchase program, including during sales. 3rd party partner products may choose to participate in the bonus program at their own discretion.

Bonuses cannot be used to pay for products marked as “NEW”.

Bonuses can be canceled if : Bonuses were incorrectly accrued due to a technical failure, a failure of the software, or if the accrual of bonuses was the result of fraud.

 

...

 

 

https://www.digitalcombatsimulator.com/en/faq/bonus_rules/

[achtJaeger]

Hello,

 

I have the same question as kaizersoldier. I have read the bonus rules completely but they do not answer the question.

I have bought the 109 and I think I remember that I've seen the bonus code at some point during the purchase, but I thought it was sent to me by email so I didn't save it. It is not in the mails. There must be a way to get that code from my profile page but I can't find it anywhere...

so please, even if it is a stupid question, help us :(

[cichlidfan]

There is no bonus code. The bonus dollars are tracked by ED. You can view your bonus account status here.

 

https://www.digitalcombatsimulator.com/en/personal/account/

[NeilWillis]

And bonus points will not be redeemable in a sale.

 

You can use them for regular priced modules, but you can't increase the discount available when the prices are already reduced in a sale.

 

As stated in the terms of the bonus scheme...

 

Bonuses can be used to pay any DCS product that is participating in the bonus system, other than products that are subject to promotions, discounts and other special purchase program, including during sales.

 

You'd have seen that of you'd read the first reply.

[achtJaeger]

Thank you guys, the thing that I think confused some people was this line in the chart:

"If you have special coupon code for discount, please enter it here"

 

but now I know, sry for the stupid quesion:smilewink:

[cichlidfan]

There have been coupon codes from various sources in the past (i.e. TrackIR 5 once included an Eagle Dynamics coupon code) but that is a separate situation.