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Posted

Hoping an admin can assist.

I've tried twice, but the website login is not sending me a password reset email.

 

I've checked spam filters and trash folders.

Current Flight Rig

 

i7 4960X @ 4.6Ghz

ASUS Rampage IV Formula

G.SKILL TridentX 2400Mhz 32GB DDR3

Crucial 1TB MX300 SSD

MSI Gaming X 1080Ti

Samsung 55" JS8000 SUHD 4K

Windows 10 x64

TrackIR 5, Warthog HOTAS

Saitek Pro Flight Combat Pedals

Custom Akers-Barnes, MkI eyeball.

 

Posted

24hours past, still no password reset request email, i cant see any other contatct us linkon the website, so I can only request assistance here..

 

Please admins have a look. Frustrating...

Current Flight Rig

 

i7 4960X @ 4.6Ghz

ASUS Rampage IV Formula

G.SKILL TridentX 2400Mhz 32GB DDR3

Crucial 1TB MX300 SSD

MSI Gaming X 1080Ti

Samsung 55" JS8000 SUHD 4K

Windows 10 x64

TrackIR 5, Warthog HOTAS

Saitek Pro Flight Combat Pedals

Custom Akers-Barnes, MkI eyeball.

 

Posted

Yes sir, you can actually resolve this one; though you may want to check on your side if needed.

 

I never did get an email. My email is hosted by my workplace.

I checked spam filters, trash folders, even the mail queue.

I did receive the DCS Newsletter, but never the password reset email...

 

But luckily my work PC browser saved the login password, so I was able to get into my account and change the password whilst logged in.

Current Flight Rig

 

i7 4960X @ 4.6Ghz

ASUS Rampage IV Formula

G.SKILL TridentX 2400Mhz 32GB DDR3

Crucial 1TB MX300 SSD

MSI Gaming X 1080Ti

Samsung 55" JS8000 SUHD 4K

Windows 10 x64

TrackIR 5, Warthog HOTAS

Saitek Pro Flight Combat Pedals

Custom Akers-Barnes, MkI eyeball.

 

Posted

I can assure you that the email service works. Depending on your workplace policy about private email, you may want to contact your administrator about why the emails are being grey/blacklisted.

Good, fast, cheap. Choose any two.

Come let's eat grandpa!

Use punctuation, save lives!

Posted

You can construct sophisticated flying 3d models but you cannot devise a simple reset password system that someone simple like me can understand. Of course, one could come to the conclusion that if you are incapable of devising a simple password reset system then what's your flight sim going to be like. Goodbye- a lost customer.

  • Like 1
Posted

We do not control your email service provider, sorry. If they have an arcane blacklisting policy, there's nothing we can do about it.

Good, fast, cheap. Choose any two.

Come let's eat grandpa!

Use punctuation, save lives!

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