aaron_cn Posted October 3, 2015 Posted October 3, 2015 hi i been playing with my modules for months i have A10c BS2 Fc3 well i was playing normal then i update the game when i tried to get in multiplayer and i log in it says invalid serial then i was like hum whats goin on then i went to dcs webpage i check all my serials number and my A10C has been blacklisted thats not fear i dont even know why i already tried to contact Support but they take long to answere can someone help me , i havent done anything wrong i dont even know how to shot missiles right
sobek Posted October 5, 2015 Posted October 5, 2015 Sorry, but you need official support for this. Good, fast, cheap. Choose any two. Come let's eat grandpa! Use punctuation, save lives!
Blupp Posted October 5, 2015 Posted October 5, 2015 I have the same issue, my key is also blacklisted out of nowhere. I already made a ticket.
aaron_cn Posted October 7, 2015 Author Posted October 7, 2015 Sorry, but you need official support for this. What should I do?
sobek Posted October 7, 2015 Posted October 7, 2015 Has official support still not answered your ticket? Good, fast, cheap. Choose any two. Come let's eat grandpa! Use punctuation, save lives!
cpt.ahab Posted October 8, 2015 Posted October 8, 2015 My keys are blacklisted too. The support told me its because of STEAM. They wanted to see the DLC keys in Steam as screenshot. I send the screenshots to them. Then they wanted to see receipts of the keys. I send them screenshots of the receipts. Now I did not hear from the support since Monday. We would love to play our A-10s in 1.5 beta.
ED Team Feeleen Posted October 8, 2015 ED Team Posted October 8, 2015 Hi, We are still processing incoming blacklisted key issues that come through support system. So please hold on, all requests will be handled soon. Eagle Dynamics IT Team
cpt.ahab Posted October 8, 2015 Posted October 8, 2015 (edited) Hi, We are still processing incoming blacklisted key issues that come through support system. So please hold on, all requests will be handled soon. Eagle Dynamics IT Team Thank you. Again thank you. Great service and support. Edited October 16, 2015 by cpt.ahab
Snook Posted October 25, 2015 Posted October 25, 2015 No F-15 First of all I'd like to say that I'm grateful to DCS for all the work they have done. I have another problem, a while back I purchased the F-15 and while I have it installed on the old DCS and I have a key and a copy of the purchase agreement. By the way that has the key on it. In the new beta it doesn't show that I ever bought it. When I go to my account it doesn't show that I bought it. So according to your records I shouldn't own it. But I do and you don't show anything. I have asked for help and even sent a copy of the original purchase agreement, but I get no reply. Please respond to this. I am not really sure where to post this so I will post it in multiple places.
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