My Helios has issues ....

[gdehanot]

Fellow Helios users, I need your help !!!

 

Despite my best efforts I cannot find why Helios does not respond to touch input when I run a profile.

 

It does respond when I preview the profile in the profile editor but not when I run it through the control panel.

No issues in Windows (10) and I tested with different profile including one from scratch so I am pretty sure it is not profile related.

 

I had it working fine one a previous computer and I can still use it but only with the mouse ... Not by touch.

Note than when I touch the screen I see the touch pointer in the right place but no effect on the Helios controls.

 

Please someone help me ! I have been struggling with this issue for 2 weeks now ! :doh:

[bigbear]

I encountered the same problem when I upgraded my own system yesterday. I suspect that you also upgraded to a faster machine. In my case, various buttons aren't taking effect as well. When playing, activate the CDU and enter a coordinate via the on-screen keypad. Each number I type gets doubled-up in the display line. There is a good chance you experience the same effect. I am not knowledgeable about how the touchscreen works, but it appears that the processor is scanning too fast for touch input. My hunch is that if you click a toggle switch, the processor is reading the switch twice -- effectively reading both an "ON" and "OFF" input at the same time where the second "press" signal negates the effect of the first press.

 

I believe there is a setting in a .lau file somewhere that sets how many times the processor scans for input from the touchscreen each second. That needs to be reduced in frequency. If I cannot find it myself, I will have to post a question to others on the board here. Either way, I will let you know when I get an answer. Or if you find out first, please let me know.

[jay43]

Have you calibrated your touch settings in win10 i had to do this from scratch again and tell it which screen was touch. Found in control panel hardware and sound you need to check pen and touch, and tablet and pc settings are all set correctly for using helios.

[bigbear]

Thanks, Jay, that was exactly it in my case. Gadroc also mentions a couple of other things here...

 

http://www.gadrocsworkshop.com/node/48

 

and although they aren't all Win10 relevant, it may help Gdehanot.

[gdehanot]

Thanks for the suggestions.

 

Yes I already calibrated Windows as suggested in Helios manual. I also tried other settings and tried reinstalling Helios several times.

 

Helios is working perfectly fine .... When I use the mouse! And absolutely ignores any input from the touchscreen when running the profile. However when I preview the profile (any profile) in the profile editor, touch input also works. So I am really confused as to what is causing this.

[bigbear]

Thanks for the suggestions.

 

Yes I already calibrated Windows as suggested in Helios manual. I also tried other settings and tried reinstalling Helios several times.

 

Helios is working perfectly fine .... When I use the mouse! And absolutely ignores any input from the touchscreen when running the profile. However when I preview the profile (any profile) in the profile editor, touch input also works. So I am really confused as to what is causing this.

 

Perhaps you are being affected by some basic setup problems. A few months ago, I upgraded A10C from 1.1 to the latest version after being away from the game for a couple years. When I did, I encountered many problems because I followed old documentation by PeterP -- which recommended using Helios to create the Export.lua and then manually modifying ViewportHandling.lua. Doing that messed me up for a week. I finally downloaded the Export.lua from Capt Zeen, http://www.captzeen.com/helios/index.asp, along with his other lua files which I simply copied to the recommended locations in DCS World. Of course, I modified the monitor setup .lua as per PeterP's direction. But DO NOT MODIFY ViewportHandling.lua as was done in the past. That will mess things up pretty badly.

 

Also make sure that your touchscreen is not designated as the "main display" in the Windows display settings. The main display should be the leftmost monitor if you have several dedicated to the outside view, or if you just have one monitor in addition to your touchscreen, make it the main display. Make sure you make that designation BEFORE you open the Helios editor and create your Helios profile.

 

Attached is how my Windows monitor setup appears. My touchscreen is the rightmost one labeled #1 in the Windows display setting screen, and my main display is #2. I am also including here the image of how the monitor setup appears in Helios. Note that the monitor numbers don't match the Windows configuration, but that isn't a problem. The main thing is that Helios knows that my main display is the leftmost one when the Helios editor is opened and that this was established beforehand in Windows Display Settings.

 

I hope that it is all as simple as this for you. Make sure to use the Export.lua from Capt Zeen and don't touch the ViewportHandling.lua as was done in the past. If you like, I can send you my two-monitor configuration files, or my current 4 monitor configuration files.

 

 

Edited March 15, 2016 by bigbear

[gdehanot]

Thank Bigbear. I appreciate your suggestions and I hope it will help others.

 

Sadly it is not the issue for me. I am using Capt Zeen export and my touchscreen is not the main monitor. My main display is and the touchscreen is configured to its right side. All the exports are working properly.

[KIVI2015]

Hi everybody,

 

Bigbear,

 

It seems you have very similiar comp configuration.

 

I am a beginner in Helios, while long time with DCS team. I have problem with installation of my fourth touch screen monitor Prolite T2252MTS - 1920x1080, as a tree monitors Benq XL2420T, 1920x108 installed on DCS, and work perfectly. I followed CapLoz, AND DerekM instructions being trying to install profile Loz SM v2.1 for A10C.

My actions:

- Configured 4 monitors in one line in Windows 10;

- Installed Helios editor, and Helios Control center;

- Install a Helios Profile (Loz SM v2.1) into D:\Users\YourName\Documents\Helios\Profiles

- The images copied to the folder: users\YourName\Documents\Helios\Images

- Started Helios Editor, four my monitors uppeared in Preview tab;

- Opened Loz SM V2.1 profile;

- did Reset Monitor

- Started Helios Control Panel, and push START, immediately note appeared "" Can not display this profile basause invalid, Please open editor and select reset monitor"" ,

I did it several times, without RESULT.

 

Does anybody have experience with 4monitors configuration in Helios ???

 

Please help with with this issue.

 

Thank in advance

 

P.S. Already spent one week without any success {SEE ATTACHED PHOTOS}

 

KIVI

[sobe]

gdehanot

 

I have upgraded from Win7 to Win10 with no Helios issues using only 2 screens. However, I believe that people with 4 screens are having issues with Win10. My suggestion is to try Helios using only 2 screens and see if that works. If so, at least we have narrowed down the problem-although no solution.

[KIVI2015]

Sobe,

Thank you, it's good idea. I will try to disconnect.

 

Best regards

Igor