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Posted

Hi,

I have this message when I try to buy game.

 

 

Transaction FAILED!!

Security error of your transaction has occurred.

Because an error occurred in the payment process, you will not be charged for this transaction, even if an authorisation was given by the bank.

Please, contact administration webmaster@lockon.ru

Forward following information to Webmaster to speed up the enquiry!

Transaction Details

Transaction code:TXNN3FTIQSFI44D09W Transaction ID:54A175AE-6CB7-6187-6FC6-5CADD90977AA Status:REJECTED Status Details:The number of authorisation attempts exceeds the limit.

 

 

Plase help me!!! I want to play this game

 

 

 

HELP ME

  • 2 weeks later...
Posted

PROTX support sends just a regular answer:

The "number of authorisation attempts exceeds the limit" error occurs when the customer has attempet to obtain authorisation more then the three times that is permitted. This error is normally generated by the use of either the back or refresh browser buttons. Please ensure that your customers do not use either of these buttons within the transaction process to resolve this issue.

I think the cause is in online authorization only. In this case you may try another web browser with the default settings. Also insure the cookies and referrer are not blocked by some software (just in case...).

 

PS

BTW here are PROTX errors descriptions.

929d768ca6a69127d1f9c61ea94c02e8.gif [sIGPIC][/sIGPIC] =653=Tez
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