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Procedure for moving Bugs that are listed into Resolved


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Posted

General point of order given the history of bugs being moved to resolved.

 

I note in the last month a genuine bug has been moved into resolved (rose compass issue on TGP by chicken) that is actually an outstanding issue, causing a double posting (and wasting customers time).

 

I just want to ask on the protocol for this given that historically this very situation was one of the primary causes of frustration for the people that know the Harrier very well.

 

Think we just need a check and balance on moving things to be resolved until 200% sure, the information quoted in the response is incorrect, along with the SME if that is indeed what he said which i very much doubt.

 

Just mindful and highlighting earlier of how not to go down a dark road again.  Bugs are listed there for a reason and need to be respected until fully complete. 

 

On another point, what was the outcome of the official bug tracker, it was deleted of the Razbam website in the Summer following the tensions that arose with a mention that it was being worked on.  I have seen nothing to replace it as yet.  It would be worthwhile to have this, hell it might even provide useful as a Gantt chart of some type for the project manager.

 

 

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