Faulty sensor?

[cw4ogden]

Just received Warbrd base and pairing with warthog stick.

Calibration through windows and vipril software yields same results.  
Symptom is all directions work, except Aft Y axis.  

 

On vipril software, neutral stick polls around 16000.  Any movement aft, goes to zero - for three quarters of aft travel, then begins to register for the last quarter of travel.

neutral - 16000

Pulling aft stick - 16000 immediately jumping to zero for most of the travel followed by a ramp up to around 300 at full aft deflection.  
 

thanks in advance.

 

[HC_Official]

That sounds like either

1. Incorrect config

or

2. Faulty sensor

I would raise a support ticket with Virpil

[cw4ogden]

1 hour ago, HC_Official said:

That sounds like either

1. Incorrect config

or

2. Faulty sensor

I would raise a support ticket with Virpil

I did, thanks.  

Was hoping it was a config setting somewhere, honestly.  Not sure what else that I haven't tried though.  Every axis works except Y bottom half (pulling direction).  
I don't know if there's 2 Y and 2 X sensors, or if only half a sensor could fail.  Initial reply from Vipril received but it was only to gather the information the support ticket already had filled out, for the most part. 

[HC_Official]

there is one X sensor and one Y sensor

[cw4ogden]

It turned out to be a hidden button that I couldn’t see because the software wouldn’t let me maximize it.  No amount of attempting to resize or alt enter showed the full calibration page, and with no scroll bar on the side, the software being totally on unadjustable regards maximization or resizing, just couldn’t see the option.

 

The fix was moving the windows taskbar from the bottom of the screen to the right side of the screen and then I could finally see calibrate axis.