CUBESIM Easy Panel EP3U for DCS World

[oscarnobel]

It will go on sale at 00:00 (GMT) on October 1

www.cubesim.com.cn

 

CUBESIM REAL F/A-18C UFC+HUDC for DCS World

CUBESIM Easy Panel EP3U for DCS World

CUBESIM UFC+HUDC Design Details

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[jskibo]

Twice the cost of Winwing version and given the poor quality of the Cubesim displays (constant disconnects from bad USB connectors), I would avoid their junk.  Why pay more for poor quality and customer service

 

https://photos.app.goo.gl/qEtzwTfdcLtiGiJ46

Edited October 1, 2022 by jskibo

[oscarnobel]

1 hour ago, jskibo said:

Twice the cost of Winwing version and given the poor quality of the Cubesim displays (constant disconnects from bad USB connectors), I would avoid their junk.  Why pay more for poor quality and customer service

 

https://photos.app.goo.gl/qEtzwTfdcLtiGiJ46

 

This gentleman told me about the problem of poor contact in September 2021, and then he did not contact me about related issues. Then, today, we sent this man an email because our new product hit the shelves, and this man pointed it out again.

CUBESIM's commitment to products is:

If there is any quality problem within 6 months after receiving the goods, please provide me with the corresponding photos and videos as evidence, and we will give you a new one free of charge.

After 6 months, if the product breaks down, we will give you a repair suggestion. If you can't repair it, you can send it to us, and we will repair it for free. Accordingly, the customer needs to bear the postage and customs fees.

 

From the video provided by this gentleman, it is obvious that the USB interface is damaged, which should be caused by excessive force during insertion and removal. If it is within the warranty period, we will issue a new screen, and we have dealt with similar incidents in the past in this way.

However, in the current situation where the warranty has expired, we still offer the gentleman the option of sending it back for repair or buying a new product at a discount.

However, so far, this gentleman has only been accusing me of poor product and service in his emails, and all this has happened only today. In other words, if you don't tell me there is something wrong with the goods you received, how will I know? If I don't know, how can I serve you?

 

Our commitment to after-sales service above is not our commitment to a particular customer, but to all customers. There are many clients who have enjoyed it. Even some damage is not caused by us, we have made a replacement in the past situation, we are willing to actively solve the problem, rather than arguing in the public, this is of no significance. If the service we provide is not satisfactory, please make your request and we will continue to improve our service.

nullPS: A screen of this gentleman when buying price is $120, as far as we know, according to the Winwing propaganda, he's using now is three years ago we began to use Displaylink scheme on products, we offer you in more than a year ago the same solution and the same price, why say we 2 times the other price?null

[jskibo]

The poor quality was from day 1 after waiting months for the product to ship including false shipping notifications.  Search Cubesim across reddit and any flight sim forum and you'll find plenty of their shady history.

 

The poor quality speaks for itself but if that's not enough, they know their screens had issues and acknowledge it in their sales page for their screen product

"The second generation product  had replaced the LCD panel with better quality, added the main power switch, replaced the large USB port to prevent plug failure"

Yet they continue to defend shipping shady quality product to customers.  They stand behind nothing.

 

Their suggestion to fix is to glue the USB plug to the panel....WTF?

[oscarnobel]

7 minutes ago, jskibo said:

The poor quality was from day 1 after waiting months for the product to ship including false shipping notifications.  Search Cubesim across reddit and any flight sim forum and you'll find plenty of their shady history.

 

The poor quality speaks for itself but if that's not enough, they know their screens had issues and acknowledge it in their sales page for their screen product

"The second generation product  had replaced the LCD panel with better quality, added the main power switch, replaced the large USB port to prevent plug failure"

Yet they continue to defend shipping shady quality product to customers.  They stand behind nothing.

 

 

We acknowledge that we have had problems with our supply chain as a result of COVID-19. It has brought inconvenience to many customers, and we have also upgraded our products for free for many customers. In view of the above reasons, we continue to improve our services. For this new product release, we provide time-limited guarantee service for customers and punish our delivery delay through payment. We hope users can put forward more suggestions and we will continue to improve our products and services.

 

[jskibo]

1 minute ago, oscarnobel said:

We acknowledge that we have had problems with our supply chain as a result of COVID-19. It has brought inconvenience to many customers, and we have also upgraded our products for free for many customers. In view of the above reasons, we continue to improve our services. For this new product release, we provide time-limited guarantee service for customers and punish our delivery delay through payment. We hope users can put forward more suggestions and we will continue to improve our products and services.

 

......but for anyone that bought their junk from "COVID-19" supply chain issues sorry you're screwed.  Real trustworthy.  Not to mention it's priced far above competing products.

[oscarnobel]

25 minutes ago, jskibo said:

......but for anyone that bought their junk from "COVID-19" supply chain issues sorry you're screwed.  Real trustworthy.  Not to mention it's priced far above competing products.

Sir, this problem existed a year ago. Now we do not have the problem of delayed delivery. In fact, we have suggested that if the delivery is delayed again, we will compensate the customer. In addition, there is a 6-month after-sales service guarantee. You cannot falsely accuse us for your own reasons, which is immoral. I will not respond to your comments, and I will spend my time on other clients who need me.

What's more, the company you mentioned adopted our previous plan, and their price is similar to ours. We also look forward to seeing them bring you better flight simulation equipment.

 

[jskibo]

5 minutes ago, oscarnobel said:

Sir, this problem existed a year ago. Now we do not have the problem of delayed delivery. In fact, we have suggested that if the delivery is delayed again, we will compensate the customer. In addition, there is a 6-month after-sales service guarantee. You cannot falsely accuse us for your own reasons, which is immoral. I will not respond to your comments, and I will spend my time on other clients who need me.

What's more, the company you mentioned adopted our previous plan, and their price is similar to ours. We also look forward to seeing them bring you better flight simulation equipment.

 

Falsely? The only thing false is your promise of a quality product and a timely delivery.

There's a whole megathread here on DCS discussing all your issues and it constantly stays near the top 

I'm not looking for any service from you, you've already proven you lack any integrity.  I'm just warning others of your shady practices and horrible quality

 

[ebabil]

why no love for f-16_?

[oscarnobel]

On 10/8/2022 at 4:49 AM, ebabil said:

why no love for f-16_?

nullComing soon...null

[ebabil]

Icp + ded = heaven

[oscarnobel]

22 hours ago, ebabil said:

Icp + ded = heaven

Follow us on our website www.cubesim.com.cn or in the group "CUBESIM Flight Simulator Device" and we'll post updates as soon as we get them.