lesthegrngo Posted January 23, 2023 Posted January 23, 2023 Hi all, my joystick was seeming to drift, and I couldn't accurately steer - to begin with I thought it was just my poor flying, but I noticed that at deadstick position the aircraft would keep turning. As it's well out of warranty, I thought I'd take a look at it, as well as seeing if I could add a laser cut and engraved spacer to the spring. What I found was that under the upper gimbal part that has the male thread on it for the handle, there is a post with two plastic pins, onto which fits a small plastic module onto which is mounted the magnet that the hall effect sensor reads. It looks like that the pins are melted over to form 'rivets' that retain the magnet holder. On mine, the magnet holder was loose, with one of the pins completely bent over. I can't imagine how that can be caused by misuse, as it is in a 'sealed' area, but it is what it is. However I need to get that part replaced, so I am hoping that Thrustmaster are reasonable with spares policy. I've sent them a message on their site, but can anyone give me any insight into whether they are good in terms of aftermarket support? Cheers Les
Hempstead Posted January 23, 2023 Posted January 23, 2023 TM is THE joystick company that pioneered post sale supports. They were the only company that would sell you parts to repair your controllers. Now there are more companies doing the same, TM still will sell you parts. Not cheap, mind you. Plus… please, the long text description is very difficult to understand. In this situation, a picture indeed is worth a thousand words. How about a picture with a red circle? 2
lesthegrngo Posted March 23, 2023 Author Posted March 23, 2023 Hi all, sorry for the delay in getting back on this. Thrustmaster's response was to send in the part as 'that particular part is not spareable'. By the time I pay 90 Quid for the service charge, whatever they charge for the spare part and the labour costs and the shipping and taxes, I would be probably be virtually at the cost of a new stick. Shame, I will try to fix it myself and if I can't a new one beckons Cheers Les
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