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Posted

:helpsmilie:

 

For the third time i tried to pay with my visa and a got This message.

 

Status Details: 2003 : An ERROR has occurred on the Protx System.

:doh:

 

I wrote tree emails to webadmin and support and still no answer!!!

 

So, why you don´t answer?, what happen with "the protx system", where is the Support?

 

ThanX!!

Posted (edited)

Our support mailboxes were down all this weekend due to hardware malfunction.

 

Please send PROTX email with error to activation{at}digitalcombatsimulator.com

Edited by Tez
929d768ca6a69127d1f9c61ea94c02e8.gif [sIGPIC][/sIGPIC] =653=Tez
Posted (edited)

still no answer about error 2003

 

is imposible for me to buy the Black Shark, i always got error 2003 at protx.

 

NOBODY answer my mails (i already sent 5!!! to support, activation and webadmin)

 

PLEASE FIX IT!!!!

 

Thanks

 

Anybody else with this issue here?????

Edited by juancitocook
Posted

In fact, I've answered you on Monday. I see 3 new emails arrived on this night from you. They are all about this issue, so I answer them here.

 

PROTX support said that in this case: "our system was not given an authorisation code, nor was it given a decline message and as such if no response is given by the acquiring bank".

 

It seems, your bank (card issuing bank) doesn't respond to PROTX requests.

929d768ca6a69127d1f9c61ea94c02e8.gif [sIGPIC][/sIGPIC] =653=Tez
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