Paid but can't download...

[cinusik]

Hi,

Yesterday I paid for DCS: Black Shark, recieved email from PROTX:

 

"Your order from The Fighter Collection has been successful

The unique reference for this transaction is: XXXXXXXXXXXXXXXX"

 

But I can't download the DCS, under Payments I got:

 

"Transactions History

You have not paid for anything yet."

 

Yesterday and today I sent two emails to support@digitalcombatsimulator.com no answer :(

 

Can you please help me on thisone. Thanks in advance. Waiting impatiently for your reply.

[EtherealN]

Just to check the first boxes, is this the procedure you followed?

 

- Log into http://www.digitalcombatsimulator.com

- Click Files

- Click Products

 

You should then see DCS: Black Shark on the list, and a Download link at the right. Your serial number should also be on that page.

 

The Download link then brings you to a page with two files for download, three mirrors on each.

 

EDIT: Wait a moment though - did you purchase it from the DCS site, or from the Fighter Collection Site? When I check the latter it would seem like it is a boxed version since it mentions the price as excluding postage. If this is true then yes, you cannot download it.

Edited March 26, 2009 by EtherealN

[cinusik]

Sure ;)

Under Files/Products I got DCS:BH Pay by PROTX, no download link, no serial.

[EtherealN]

I edited my post up there, I think it was while you were writing your reply, so just in case you overlook that, please verify that as well.

[cinusik]

DCS: Ka-50 "Black Shark"

English version for downloading

Price: $49.99

 

Bought from DCS Site.

[Tez]

Fixed.

[cinusik]

Thanks! Great support! ;)