patogn20 Posted May 20, 2024 Posted May 20, 2024 I bought a Komodo Simulations TEDAC on 27Dec23 It said it was supposed to have a 12-16 week delivery time. I actually think its a lot, but since it looked really nice and there were no TEDACs available in the market, I decided to go with it. null25Jan24 i received a mail which i considered a bad joke, telling me as good news that i payed 1.150GBP for a unit that now costed 895. I asked if they were going to compensate for that in some way. No answer from them. After waiting for more than 2 months without any sign of life from the shop, i decided to send them an email, obviously without any reply, 2 weeks from now. Awful customer support. While checking on the website to gather some aditional info to write this as accurate as possible, i see that they extended the delivery time to 12-20 weeks, but anyway they are already late, almost reaching 22 weeks from the date of purchase. You can have some delay in your shippings. What i cannot understand is that you don't inform your customers, specially those that payed a huge amount of money for something. No update on the purchase, no answering mails. I won't buy from them again in my life, and i hope you don't also. I just hope to get my money back. null 1
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