I Want To Like Winwing But........

[1BRAVO9]

Every time my interest peaks in their products they find a way to push me away.

I have a VIRPIL HOTAS setup at the moment and I am happy.

I have been playing flight games, online, since the late 90s. I played Red Baron, MFS, Janes Combat, F-16/Mig-29, and my favorite was the Microsoft CFS series.

I played them all with the Microsoft Sidewinder, the first one I had didn’t even have a USB connection, it had one of those old data port connections (or whatever it was called).

I’ve had numerous in between the Sidewinder and the VIRPIL and I’m always looking to try new things.

But it seems each time my interest peaks there is always something that just turns me away.

The latest happened yesterday. I emailed them and asked about the twist adaptor for the stick.

I asked if/when it would be back in stock and instead of receiving an answer I received this long paragraph of incoherent babble. And before you state it is because of the language barrier I will argue that point is moot.

For starters an international company should have someone that speaks basic English and can answer a question, if not that’s what Google translate is for, Additionally that would be even more reason for the answer to be short and concise.

Instead I received an answer only a politician would give and be proud of that basically doesn’t answer the question and doesn’t obligate Winwing to anything. It was comical but sad.

What is your experience?

 

**Note to Admins, I apologize if this should be in Tech and Hardware. I thought since it wasn't a direct question about a specific piece and/or use of hardware it belonged here. If not feel free to move.

[Arecibo]

I've had a different experience. Everything went smoothly for my Warthog HOTAS purchase, plus the finger lift kit later (ridiculously overpriced, but hey ho). I've posted questions via their instagram account and they've been clear and concise and the English is good. Maybe try again? You might get a different employee responding.

My only gripe is that for a premium product, the packaging is terrible (albeit functional), but maybe Apple's ruined me! 

Edited August 10, 2024 by Arecibo

[1BRAVO9]

On 8/10/2024 at 1:35 PM, Arecibo said:

I've had a different experience. Everything went smoothly for my Warthog HOTAS purchase, plus the finger lift kit later (ridiculously overpriced, but hey ho). I've posted questions via their instagram account and they've been clear and concise and the English is good. Maybe try again? You might get a different employee responding.

My only gripe is that for a premium product, the packaging is terrible (albeit functional), but maybe Apple's ruined me! 

 

I'll probably get the throttle in the near future and start from there.

[Arecibo]

The throttle's fantastic. So many buttons compared to the TM Warthog I sent back. Paired it with the 15E throttle grips, but probably should have got the EX, as the extra returning scroll wheels would have come in handy for view zoom.

Edited August 14, 2024 by Arecibo