lowblow Posted June 23, 2009 Posted June 23, 2009 Hi there Can anyone tell me the best way to get dcs black shark tech support, as when I email the support address I just get delivery fail notifcations. Many thanks
Panzertard Posted June 23, 2009 Posted June 23, 2009 (edited) The email system may be a bit unpredictable due to the new EU tax on emails and goverment control of TCP and IP packets (which needs to be stamped manually before passing through Switzerland) - so it may be better driving there. Now if you come through Northern Europe, take a left after Berlin and continue on for about 3500 Km's. You may also try to use this electronic data system and follow them here. They are known to appear several places depending on where you post your problem: Problems and Bugs And here: Payment and Activation Chances are that if you post in one section - they will be over in the other section. (I think it got something to do with the blonde in the reception or Moore's law). Edited June 23, 2009 by Panzertard 1 The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning
Koenigstiger Posted June 24, 2009 Posted June 24, 2009 Man I've been asking for goddamn tech support information for ages now and nobody but the nice community has replied. All I need is a number!! lol
EtherealN Posted June 25, 2009 Posted June 25, 2009 Koenigstiger, the ED people will often respond on the Problems and Bugs section if there's something the community can't fix. (Indeed, I've been corrected by Ulrich several times over there when I've been helping.) But in those cases where members of the community are correct in the advice they are giving... to what purpose should ED people spend time? To say the very same thing we users have already said? Also, it's vacation times now, even in russia. :P [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Koenigstiger Posted June 25, 2009 Posted June 25, 2009 Koenigstiger, the ED people will often respond on the Problems and Bugs section if there's something the community can't fix. (Indeed, I've been corrected by Ulrich several times over there when I've been helping.) But in those cases where members of the community are correct in the advice they are giving... to what purpose should ED people spend time? To say the very same thing we users have already said? Also, it's vacation times now, even in russia. :P Yes but what you don't know is that my problem has not been solved, I have tried all that has been suggested by the community, sure it's vacation time now but I've been waiting for around a month or two with this problem. :)
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