Crystal Super loses tracking

[cashman75]

Hi,

I recently got my Super. I also own a Crystal Light for some time.

The problem with my Super is that, my headset loses tracking in DCS. I tried various settings both in DCS and Pimax Play  (90hz, 72 Hz and different graphic settings) but no joy. 

One thing I noticed is that the tracking loss is happen more with during radio transmissions (both in game or SRS) and sometimes even on the main screen without the radio chatter. 

I'm not sure only the transmissions is the culprit, but my guess is that it happens more when I see spikes (Both on CPU and Frame Time windows) DCS performance window.  (which happens on spawns, radio chatter etc.)

Also, I do not have any problem like that with Crystal Light. 

My Rig : Core9 Ultra 285K - MSI RTX 5090 Gaming Trio - 64Gb DDR5 6000 Mhz RAM - Win 11 Pro

Edited 22 hours ago by cashman75

[MadMonty]

Look at my report regarding tracking…

 

 

[Calvin.Pimax]

Have you reached out to our support team or submitted the log file via this form?

 

[cashman75]

Hi Calvin, done that yesterday... Best regards.

[cashman75]

10 hours ago, MadMonty said:

Look at my report regarding tracking…

 

 

Hi MadMonty, thanks for the reply.

Actually I read your post even before getting my Super and was praying to have a smoother experience than yours but life happens. :)

I  also tried the suggestions in the thread but did not have a positive outcome until now.

What's strange is that I did not have a tracking problem with PCL.(I have it for 3 months now and the only problem I have is occasional stutters when looking left or right in the cockpit in dense urban areas. ) I also have a Quest 3 currently and used a Reverb G2 before and did not have any problems whatsoever with either of them when dialed in the settings. 

Will see how it develops, I continue to try different options.

Best regards. 

[MadMonty]

Good hint is to use passthrough (just double tab the headset to switch to passthrough) and watch if any light sources are flickering. If so, shut them off, cover them or try to reduce lighting until you don´t see a flickering. My room was way too bright at the beginning and I had to reduce the light sources.