Thegn Posted October 16, 2009 Posted October 16, 2009 Hi, On October 10 I ordered Flaming Cliffs. I got a confirmtion from Sage Pay (please see below), but I haven't received any delivery confirmation. I have written and asked if it's shipped, and if there is a tracking ID for the package, but I haven't gotten a reply yet. How is it shipped and how long does it usually take? I live in Sweden by the way. ---------------- Thank you for your order. Your payment has been processed successfully. Thank you for purchasing our products! Please quote your order number TXN4L5DEOAI85Z9HG9 in all correspondence with either The Fighter Collection or Sage Pay. ---------------- Best regards,
Tez Posted October 20, 2009 Posted October 20, 2009 There are no notifications about orders shipment. Just Sage Pay receipt with transaction result. But one can check the order status himself in the payments section on lockon.co.uk web site (this feature isn't implemented on DCS web site). So for DCS customers the only way is to ask us at support {at} digitalcombatsimulator.com The delivery in Europe usually takes about a week. We do not use the registered mail, because the parcels are tracked only until they leave the UK, after that they cannot be traced. Thegn, I've sent you a PM on the forum. [sIGPIC][/sIGPIC] =653=Tez
Thegn Posted October 20, 2009 Author Posted October 20, 2009 I just got the CD in the mail today! Case closed :-)
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