SN missing problem

[fevaoctwh]

today i tried to buy 2 FC2.0 SN in one bill.

charged by 59.98USD,and i'm certain the trade is completed!

but i only have one SN.and found the only SN is leaked....i admit the leak might caused by my OS problem.

i mailed ED,PMed member of ED try to contact them at once

asking for deautherizing the former key and 2 new keys

but no answers for now............about 12 hours past.....

i had to post it in forums....

 

my account in ESHOP is fevaoctwh,too

 

TXNFDNH88W8UGADAHP 30-03-2010 Product Quantity Price LockOn: Flaming Cliffs 2 (English download version)

Your serial number(s):

XXXXXXXX 1 $29.99 Total Amount: $59.98 Status: Paid.

[fevaoctwh]

just give me 2 new keys or simply refund.....i will buy again ok?

[EtherealN]

Support department is currently suffering a large workload, so there might be a delay. Please accept our apologies for this.

 

I'll send a note upstairs, so to speak, to have someone look at your case, but please realize that it is only fair to service tickets in the order they are received, so there might still be a waiting period.

[const]

today i tried to buy 2 FC2.0 SN in one bill.

charged by 59.98USD,and i'm certain the trade is completed!

but i only have one SN.and found the only SN is leaked....i admit the leak might caused by my OS problem.

i mailed ED,PMed member of ED try to contact them at once

asking for deautherizing the former key and 2 new keys

but no answers for now............about 12 hours past.....

i had to post it in forums....

 

my account in ESHOP is fevaoctwh,too

 

TXNFDNH88W8UGADAHP 30-03-2010 Product Quantity Price LockOn: Flaming Cliffs 2 (English download version)

Your serial number(s):

XXXXXXXX 1 $29.99 Total Amount: $59.98 Status: Paid.

 

Fixed with the second s/n. Please wait for our techsupport reply.

[fevaoctwh]

thank you very much for what u've done

i know u r working very hard

but the S/Ns are not for myself,they're for my friends,so..........i have no time to wait.....

second key geted

but to the first key,i remain requesting for deautherizing it.or exchange for a new key is better.......

if u say its our problem for the leaked key...ok,just make sure u dedeautherized it.its been confirmed leaked!

 

but i hope i can get a new key.......

 

very appreciate for your service!

[fevaoctwh]

Support department is currently suffering a large workload, so there might be a delay. Please accept our apologies for this.

 

I'll send a note upstairs, so to speak, to have someone look at your case, but please realize that it is only fair to service tickets in the order they are received, so there might still be a waiting period.

i understood,thank you for your reply