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Posted

Dear forum.

 

Bug report

issue..: Activation keys are lost.

version..: beta2 and beta3

 

I already had a10 installed on my computer but after reading on the forum that there is a 32 and 64bit start file for both single and multiplayer i desided to uninstall the game and reinstall so i during installation could check the box making 32bit avaliable during installation.

 

Before uinstalling i manual went to the folder named

DCS A-10C Beta\bin

and double clicked on the file Protect.

Now the secure acivation screen popped ud asking if i want to activate/deactivate, i choose deactivate and pressed next.

On the next page i pressed the blue hyperlink so the Deactivate screen popped ud and i said yes to deactivate the licence so i could keep it safe.

( normal most people forget this and use/loose an activation attempt ) due to the VERY POOR way that the activation process is designed..

I was then told that i had 9 activations left

After doing this i uninstall the game using the uninstall found in the main diretory of the game.

 

Installation.

I then again installed a10 + beta2 + beta3 about 5 minutes later on the excact same computer i did not even reboot.

When launching the first flight i saw the activation screen and it already had my "previous" key code registred in the text field so it was easy to press "activate".

The next thing that happened was that the game said registration success full,

" 6 activations left"

( i lost 3 activations just by uninstalling the game and installing it again 5 minutes later )

 

Well i think this is strange, but unfortunatly its not a new bug it also happens in dcs ka50 blackshark several times and i have actually used more than 12 activation attempts on uninstalling and reinstalling the software both the correct way descripted above but also while using uninstall... I have also in the past contacted support to have my keys reactivated, some time they are very arrogant ( maybe they had a bad day), but this time i belive they maybe have started to behave as adults.

People make mistakes becourse of the way the protection system work and are punished for this. Ofcourse this happens there are many people who speak english at very different levelse and maybe do not fully understand how its supposed to work.

Unfortunatly quite often both software games actually du not uninstall the licence even if you do it correctly and the owners of the version loose their activations without a reason.

I have actually yesterday again asked support to give med a new code for my ka 50 game due to hardware errors ( my hd stopped working had to buy a new one ) and im still waiting to hear from them.

 

But in general the starforce software actiation system have serious bugs that again and again punish people.

 

My conclution is very simple, the starforce activation system is really really bad and are incredible frustrating for the people who legal buy the software and use it. + It also require the company to spend time again and again on consumers who have problems with their original keys. :cry:

 

Personal i think the software activation process should be completly redesigned for exampel like " daemon tools" where you can just loginto your personal account and generate a new code based on your hardware id..

What this mean is that if you install the software on computer A. Then one day you upgrade some hardware or buy a new computer but instead of loosing activation attempts you just login to your account and move the licence to the new computer and the software automatic lock it to that new computer and make sure the software can only be run on that computer until next time you move the key. The key can be moved an unlimited amount of times but only work at 1 computer.

 

I like both a10 and ka50 blackshark alot just a shame there are so many problems with the key code several times every year especially if you regulare change hardware in your computer like me..

 

In general the starforce copy protection system should be put in the trascan and replaced by something els.

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