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Posted (edited)

Last December, a button on my beloved kindle DX was broken. It was already more than two years old, more than one year since the warranty expired. Amazon nevertheless agreed to ship me a replacement. But in the end I canceled the replacement, because I would have to pay fee and ship my current kindle DX back. Plus I could fix the button myself by getting a diy replacement of the button on ebay. I did it, then I totally forgot about this incident.

 

A few days ago, when I tried to purchase something from Amazon, I found that there is slightly over 300 USD of 'promotional credit' in my account. I consulted the online assistant from Amazon, who confirmed that my account was credited in last December. But he also had no idea why I got it. I had no explanation but my kindle DX warranty issue. Amazon did this without even telling me about it.

 

So guess what? I got myself a Trackir 5, for free.

 

Isn't Amazon.com just an amazing place? :thumbup:

 

I wanted to post this in some thread. But I think Amazon deserves a little more praise than that. Hence this thread.

Edited by blackbelter
Posted (edited)

Definitely a great place to buy and sell. Enjoy the TIR--4 to 5 made a noticeable difference for me.

 

Shameless plug--check out my sig if you have some extra time and are looking for something read.

Edited by hassata

[sIGPIC][/sIGPIC]

Posted
Definitely a great place to buy and sell. Enjoy the TIR--4 to 5 made a noticeable difference for me.

 

Shameless plug--check out my sig if you have some extra time and are looking for something read.

Thanks. Will KIV.

Posted

Yup... Amazon is pretty good. A potentiometer on my X-65 wore out, and Amazon replaced it for free. When the new X-65 arrived, and the throttle was not quite right on it, they replaced it for free again.

Intelligent discourse can only begin with the honest admission of your own fallibility.

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