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Posted

Hi. I was advised on 8/22/12 that a new BS1 serial would be given to me in 1 or 2 days but I have not received anything yet. I'm just checking on the status of it . I know you guys are busy and I apologize for bugging you . I'm just anxious to get the bird back into the air.

Posted (edited)

Hi tobyeez,

 

I checked your ticket. Progress right now is that it is open. Serial number matters need handling by a system administrator, and the ticket therefore changed hands. Unfortunately, it changed hands to a person that is the most busy (due to the DCS World transition).

 

Please accept our apologies for the inconvenience. I have sent word up and hopefully you'll be assisted shortly.

Edited by EtherealN
Updated with news

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Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

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Posted

Note that, at this time, it is about 3am in Moscow, and at the time when I saw your thread it was already after office hours.

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Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules |

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| Life of a Game Tester
Posted

Your not alone tobyeez im still waiting.

ticket 15555 dated 28th of july.

Also a different Ticket 14891 dated the 25th of july.

Posted

With 14891, note that this is in response to a query that went out to all users that had a similar situation, which means that there are significant delays in this due to the amount of tickets coming in on this topic.

 

I'll request that ticket 15555 be re-examined, it had started action but the system appears to have auto-closed it. Apologies for this. Have you doublechecked your account details (specifically, the relevant download link/payments pages) to make sure it isn't already there but the notification failed?

[sIGPIC][/sIGPIC]

Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules |

|
| Life of a Game Tester
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