cults Posted September 27, 2012 Posted September 27, 2012 Hello. Right lets start at start. 28/7/2012 i summited a ticket asking would it be possible to get more activations for BS 1 as i needed it to activate bs 2 upgrade. Btw before i bought Bs2 upgrade i didnt know i had only 1 more activation left for BS. But that was my fault for never using deactvation. hands up:P. 22/8/2012 From Tez (Alexander Sobol) at 22.08.2012 16:52:43 Greetings, We shall replace your serial number. But it can take a day or two. We shall notify you here after the new S/N is added. Now about 2 weeks ish ago i posted about not hearing or getting new S/N and ethereal kindly replyed saying it would send email or what ever to ED to look at ticket again. Soo here we are 27/09/2012. Im still unable to play BS 2. Iv spent $200 at ed web site and thats just the dcs brand. Could i just say sod it and buy bs2 full. yeah i could but i wont. Now i would like to know how i could get in contact with a ED manager?. Is there 1? Sry for the rant but im getting really pissed now.
Quirkitized Posted September 27, 2012 Posted September 27, 2012 Your not a lone. Been two months for me, same issue, just need a BS1 serial. Hope you get yours answered. I am sure they are doing what they can, but it is quite sad to see our tickets go two months and not get what we need. Hopefully soon it'll be resolved.
EtherealN Posted September 27, 2012 Posted September 27, 2012 Unfortunately there are some circumstances that are making things difficult at the moment. We appreciate that this is not fun for you and please accept our apologies for this. Could you please give me your ticket numbers and I'll check in on them? [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Quirkitized Posted September 28, 2012 Posted September 28, 2012 mine is #15495, didn't include it cause i already made a post, was just replying to him.
cults Posted October 5, 2012 Author Posted October 5, 2012 A other week bites the dust. Still heard nothing.
Quirkitized Posted October 5, 2012 Posted October 5, 2012 Considering how long this has taken, I almost wonder if it would just be easier for ED to give us a copy of Black Shark 2. It's not like we are getting two copies of the game, our upgrades are rendered useless because of the black shark 1 serial issue.
cults Posted October 5, 2012 Author Posted October 5, 2012 maybe they think we are scammers? Only thing i can think of tbh. Great pr guys.
cults Posted October 8, 2012 Author Posted October 8, 2012 Just an update. All has been sorted out now. Got there in the end. Thanks all.:D
Quirkitized Posted October 8, 2012 Posted October 8, 2012 (edited) I just received an email also with a new serial. Took them over two months, but finally I can play again. Edited October 8, 2012 by Quirkitized
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