Jump to content

Refund not recieved


stswrebel
 Share

Recommended Posts

Ticket ID: 16417

 

I tried to purchase Combined Arms this time last month and due to some error between Paypal and Eagle Dynamics, I did not receive my product. The money was taken from my account, but apparently never sent to Eagle Dynamics or something. On October 8 2012 I received an update to the ticket saying that a refund was issued. I still have not received this refund. I have updated my ticket twice since the 8th asking about the refund.

 

I know the support group is busy, but taking a month to resolve a payment issue seems a little much. Do I need to submit a dispute with Paypal or is this something that can be handled through ED?

 

Thank you

The above has been based loosely upon my own opinions. :pilotfly:

Link to comment
Share on other sites

I've forwarded the ticket number for another look. Thankyou for your patience.

[sIGPIC][/sIGPIC]

Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules |

|
| Life of a Game Tester
Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...