stswrebel Posted October 22, 2012 Posted October 22, 2012 Ticket ID: 16417 I tried to purchase Combined Arms this time last month and due to some error between Paypal and Eagle Dynamics, I did not receive my product. The money was taken from my account, but apparently never sent to Eagle Dynamics or something. On October 8 2012 I received an update to the ticket saying that a refund was issued. I still have not received this refund. I have updated my ticket twice since the 8th asking about the refund. I know the support group is busy, but taking a month to resolve a payment issue seems a little much. Do I need to submit a dispute with Paypal or is this something that can be handled through ED? Thank you The above has been based loosely upon my own opinions. :pilotfly:
EtherealN Posted October 22, 2012 Posted October 22, 2012 I've forwarded the ticket number for another look. Thankyou for your patience. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
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