Gavilan_PAV Posted May 2, 2013 Posted May 2, 2013 Hi I'm trying to update to 1.2.4 via updater and I always get the same error "Another instance for the updater is running" I removed all temporary .lock and .cache, the update attempt created, restarted my computer, and got always the same. "Another instance for the updater is running" I use WinXP 32 How can I fix this problem? or.. if it would be possible to download directly the update files, it would be great as well Regards and thanks in advance
ED Team c0ff Posted May 2, 2013 ED Team Posted May 2, 2013 I'd like to see your log from "My Documents\My Games\DCS\Logs\autoupdate.log" taken right after you have the error window. Dmitry S. Baikov @ Eagle Dynamics LockOn FC2 Soundtrack Remastered out NOW everywhere - https://band.link/LockOnFC2.
Gavilan_PAV Posted May 3, 2013 Author Posted May 3, 2013 HI Below I paste de log you requested --------------------------------------------------------------------------------------------- 00000.000 INFO : === MiniLog opened UTC 2013-05-03 08:05:07 00000.040 INFO : Current version: 1.2.3.10201.45 00000.040 INFO : Checking for updates... 00000.678 INFO : Repair is available. 00000.678 INFO : Update is available. Latest version is 1.2.4.11652.147 00003.599 WARNING: Can't load cache: parse_cache("C:\Documents and Settings\ctoledo\Mis documentos\My Games\DCS\autoupdate.cache"): open("C:\Documents and Settings\ctoledo\Mis documentos\My Games\DCS\autoupdate.cache"): (2) El sistema no puede hallar el archivo especificado. 00003.601 INFO : Actualizing local cache... 02661.892 INFO : Downloading update: version=1.2.4.11652.147, timestamp=20130429-144949, database_id=762c324eec02a90f97461740ef2e80bbd511f90caccce93e7ad1610be0a71c52 02661.980 INFO : Downloading 962352 bytes in 3 objects 02662.312 INFO : Applying updates... 02663.838 INFO : === MiniLog closed. --------------------------------------------------------------------------------------------- There are no further lines. A get always a popup warning window with the message: "Another updater instance is running" (and the update stops) Regards
ED Team c0ff Posted May 3, 2013 ED Team Posted May 3, 2013 HI Below I paste de log you requested --------------------------------------------------------------------------------------------- 00000.000 INFO : === MiniLog opened UTC 2013-05-03 08:05:07 00000.040 INFO : Current version: 1.2.3.10201.45 00000.040 INFO : Checking for updates... 00000.678 INFO : Repair is available. 00000.678 INFO : Update is available. Latest version is 1.2.4.11652.147 00003.599 WARNING: Can't load cache: parse_cache("C:\Documents and Settings\ctoledo\Mis documentos\My Games\DCS\autoupdate.cache"): open("C:\Documents and Settings\ctoledo\Mis documentos\My Games\DCS\autoupdate.cache"): (2) El sistema no puede hallar el archivo especificado. 00003.601 INFO : Actualizing local cache... 02661.892 INFO : Downloading update: version=1.2.4.11652.147, timestamp=20130429-144949, database_id=762c324eec02a90f97461740ef2e80bbd511f90caccce93e7ad1610be0a71c52 02661.980 INFO : Downloading 962352 bytes in 3 objects 02662.312 INFO : Applying updates... 02663.838 INFO : === MiniLog closed. --------------------------------------------------------------------------------------------- There are no further lines. A get always a popup warning window with the message: "Another updater instance is running" (and the update stops) Regards Most likely, the updater can't write to "C:\Documents and Settings\ctoledo\Mis documentos\My Games\DCS". Please, check the directory access rights and antivirus rules. Dmitry S. Baikov @ Eagle Dynamics LockOn FC2 Soundtrack Remastered out NOW everywhere - https://band.link/LockOnFC2.
Gavilan_PAV Posted May 3, 2013 Author Posted May 3, 2013 Hi This PC is dedicated to simulation only, and doesn't have any antivirus installed. The user I'm using has administrator rights. The updater do actualy write two files in this directory: autoupdater.lock and autoupdater.cache, (which I delete when trying a new update) Very strange...
ED Team c0ff Posted May 3, 2013 ED Team Posted May 3, 2013 The updater do actualy write two files in this directory: autoupdater.lock and autoupdater.cache, (which I delete when trying a new update) Ah, I see, this explains the error message. It's a bit strange. We'll release a minor update soon, which includes a small fix for your situation. It'll be out in a couple of days, I suppose. I'd wait to see if it helps. As a last resort you always have an option to download full version. Dmitry S. Baikov @ Eagle Dynamics LockOn FC2 Soundtrack Remastered out NOW everywhere - https://band.link/LockOnFC2.
Gavilan_PAV Posted May 3, 2013 Author Posted May 3, 2013 Appears to be solved... the target folder was (for any unk reason) marked with read-only attrib (I guess the updater set this folder as read-only) I forced it to be read-writtable and the updater is downloading the new files now, for the first time...
ED Team c0ff Posted May 3, 2013 ED Team Posted May 3, 2013 Appears to be solved... the target folder was (for any unk reason) marked with read-only attrib (I guess the updater set this folder as read-only) I forced it to be read-writtable and the updater is downloading the new files now, for the first time... Thanks for the info. Updater creates the folder with default access rights which should imply read/write access. I'll take a look into this. Dmitry S. Baikov @ Eagle Dynamics LockOn FC2 Soundtrack Remastered out NOW everywhere - https://band.link/LockOnFC2.
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