rgrayhek

Granted ok i'ts only one guy so i give him credit as it must be hard why only one guy thou? This is too much for just one person to take on this task as his plate isnt full enough.

I've been having problems since i bought these 2 games on steam and recently bought the upgrade for Blackshark 2 and simply gave up after many support reply's. Im losing my faith with this issue and dont think something so simple that EDU support finds this so hard. Since all this frustration my ISP has changed and support failed to update my new email, my profile and user info with proof of purchase via steam or eagle. So EDU is this so hard to achieve updating a user account with proof steam had no problem helping easy as pie. I really really want to play my game and find myself losing my mind. And to this day I still tell my friends via Teamspeak chatting while there in server playing that my issues have not been address and probally wont. And to compact matter worse find posting on forums about comcast ISP has issues so is this my fault why i cant recieve a reset or update new email to fix this as i asked? So now no Comcast account anymore talked to high level rep about my issue at comcast about the problem and he said when email is sent and has problem the issue to fix the problem is sent back how to fix it mean edu gets the info. But that wont help anymore because my account is terminated and wont receive email from Comcast, doesnt do me any good.

Ok thanks then for your help i hope it gets resolved so i can play BlackShark 2 and DSC Warthog with friends online. Will this be an issue if and when i buy the P-51?:)

Ok i see i did do a support ticket with current email Thanks here is my game library just so you dont question me http://steamcommunity.com/id/Doatg/games?tab=all

I went into multiplayer and asks to login user name and password but at top is still has my user name so i dont remember password ok. There's the restore password and you either put user name or pick email... picked email and said email sent so what else am i supposed to do?

I stopped playing online was becasue edu never responded back to me with my legit email address and i never changed email then when i originally forgot password and simply gave up. Does that answer your question? My games where purchased from steam and only the upgrade for BlackShark 2 was purchased from EDU.:) So how can i update my account if i cant login and simpily forgot. Is this a problem for someone who buys on steam and not EDU? Do you really want me to give you my profile page on steam to see my games purchased from store ok here it is http://steamcommunity.com/id/Doatg/games?tab=all now my email is different than the comcast one so i really hope somebody at EDU can help.

Replying back to your Response 13446 i think that's what the ticket number your looking for i summited ticket today. The email i used was ***********

Its been awhile since i played dsc games and reinstalled DSC Warthog and Blackshark 2. When i go to muliplayer to play with friends i really dont remember my login info anymore went to homesite to get a password reset being a cant login to to site. And i read other postings from other with no real solutions. My email has changed since and im not getting any response back from dev. To me this is very poor customer service as either something on there end is broken for those who forgot login info. And now no multiplayer experience for me just horriable. :(