UrbanTerrorist

I can refuel from the KC time and time again without a hitch in previous versions. I have noticed that when I am at approx 70-75% fuel loading, the tanker will definately not give me anymore fuel. I have seen a similar thread regarding this. Tried in SP and MP (host) and can confirm that the tanker hates me.:cry:

Getting no fuel from the Tanker since the last update, an immediate and constant "disconnect" off the boom, then the Tanker banks to port and its all over. Anybody see the same?

Another great idea. Great MP scenarios to be had with this one.

I was watching this yesterday, nm8iV_uiBsI

Anybody seen any additional skins around? Looking for a Medic/Evac skin to use.

Excellent, thanks guys

Hi All, Is there anyway to assign the Throttle to an Axis on our HOTAS? Would be great in an update along the way. Its an incredible add-on, well done to the whiole team/testers.

I dont know if you saw this readme.txt in the DCS World>Config>graphics_readme Hope it helps with not breaking your settings again.

Thanks for the update Headspace, looking forward to getting TARS up and running with 1.2.4 and the updated TS3 client.

Are the file structure the same in version 1.2.4 ? I usually backup my latest install, install the new update, then copy over my Mods and Input config files across to the new version. This I find to be the less painful way of updating. I also use the "torrents" to download. It has taken 20 minutes for DCS world, A10-C and Combined Arms to d/l. Forget the auto updater and seperate downloads. takes a whole day/night on some connections.

Everybody affected has read the email, hence our conversations in this sub-forum. It was not the greatest of apologetic correspondance i admit.;) However, Some people are seeing the "failed transactions" others (myself and others) are being told its a confirmed sale. This is where the frustration and worry is coming from. Hense, I suggest that the ED/FighterColl team go through each transaction individually that were affected in this time period and find out exactly where the money has gone. The 5th May deadline was the icing on the cake, Pay again or ByeBye activation licence code. It has already been said that some banks can take up to a month to refund this money that has been put in a "holding" acount etc... But thats just it, my holding account is empty, sale has gone through according to Paypal/Bank. ED are telling us to pay again, your refund will come through later, but will it? I'm not seeing the same information that I am being told. Who do I/We beleive? a generic email or our own Banks/Paypal advisors on the phone. Its costing a small fortune in telephone toll charges to sort out something or nothing.

I am in the same situation. I suggest the accounts team go through every transaction individually and reply on a one-to-one basis rather than a generic response to everyone. I know that this will take added time, but lets be honest, everybody has banks that operate is a slightly different way on their procedures, right? If it takes a month, two months, so be it. The 5th May deadline was the icing on the cake.

Thank you for clarifying your standing. I did not assume, thats why I asked you to clarify it. Many of ED customers do not keep up with the "forum" , myself included. I received a rather confusing email saying my payment had not gone through and I had to pay again by the 5th May or my activation code would be cancelled. In this day and age of internet "phishing" scams etc, I had to contact my Bank and Paypal, incurring added costs to myself to verify the email that I had received. My Bank has confirmed a payment. It has gone. Paypal have confirmed a "Completed" sale. My account does not show a "holding" amount". Customer support is sparse on answers. You are implying that I am being difficult by airing my opinions. You are wearing a ED TESTERS moniker next to your name. You are affiliated to a company (albeit, in a testing role) that are not giving us the answers and additional help we need to clarify more in-depth with our banks/Paypal, thus incurring more time and costs to ourselves. Is it so un-fair for a paying customer to post on a Company website, their frustration and annoyance on this whole saga? Their is no light at the end of the tunnel here for some of us. As far as our banks and Paypal accounts are concerned, its a sale. Money has gone and been debited somewhere. You may find this entertaining, i admire your commitment to ED, I do not find this entertaining. I have found this to be a very unpleasent experience, to which I cannot do anymore until my activation code is cancelled and I start the "Dispute" ball rolling with my Bank. I have been asked to provide all Company correspondance (which includes official Forums) to back up the claim. Your replies in this section, especially with the ED Tester moniker label under your name may have been perceived as a response from an official ED spokeman on this matter. I am still no further forward in coming to a "amicable solution" to this problem apart from "pay again or we will cancel the activation code" I uphold my earlier remarks, the PR is not working. Your comments added more "confusion" and "mis-understanding" to the situation. I am seeking answers, not excuses or opinions on where my money has gone too. Thank you again for your reply, I hope you see it from where I am sitting.

Ok, I see that you find this irksome to yourself for some of ED customers to understand and accept this situation. May I ask if you are an authorised spokeman for ED on this matter of Payment and Activation, within these forums run by the company? My bank confirms a direct debit transaction and paypal have confirmed the "sale of goods" then what is the next course of action for the restof us in the same boat. We have received a deadline to act on. Money has been paid. What else would you like us to do? Pay again when there is no evidence (to-date) from our banks indicating a false sale? I am not going to pay again until I see evidence of a refund from the original transaction. As for the "translation" arguement, that is a poor excuse. We live in the 21st Century and good legal, PR and Marketing people are easy to find and hire for a sensitive case like this. Language barriers can cause confusion, anger, mis-interpretation and above all lack of confidence in a Multi national Software development company. These are facts, not opinions. I will take your responses as an Official reply from ED until you clarify your standing within the company on this matter. Thank you for your reply. It still does not help me (and many others) find out where our money has gone.

That is a very good reason, however, with the seriousness of the situation and the way in which is has been actioned, I would have thought that ED/FC would make sure that any correspondance posted in whatever language is checked, double checked and triple checked to make sure that the message is conveyed correctly, sensitively and above all professionally. If that is too much to ask, then for goodness sake, what hope is there of sorting this "mess" out. Before the email was sent, I would have at least expected a "crib sheet" of what to do in regards to contacting your bank and Paypal and what questions are to be asked with any other helpfull information that would aid your customers to try and check themselves for a situation they did not solicite or warrant. I understand that you are wearing your ED "hat", but this is just a joke. Do you realise how much time/effort it takes to try and talk to someone in Banks/Paypal that can give you a straight answer without being put on hold for minutes/hours. Time is money. Are ED going to re-imburse for all these calls to our banks to see where the money has gone? The email sent from ED/FC, was, from a professional point, ill thought out and poorly executed with little regards for understanding it was apathetic to say the least. The "deadline" for the activation codes de-activation should be extended to reflect the refund that everybody is going to get back according to the replies on here. Some banks take 48 hours, some take a month. Why charge your customers again BEFORE they have received their hard earned money from a mistake ON YOUR END ? Again, thank you for your reply. It did not help.

Explain this if you can, The last paragraph as I read it says "The letter was sent only to those customers who have made successful purchase in our e-shop during this period? Successful? er, what, your telling me it isnt? PR nightmare. Either way, I have been advised by my bank that as soon as ED/Fighter Collections cancels my activation code, I can start the ball rolling with a Complaint and various other UK Consumer Law stuff that protects the Buyer from this very unfortunate situation.

I am in the same boat. Great email to receive first thing in the morning. After checking with my bank, they can confirm my payment has been paid. Paypal transaction is "complete", The money is no longer in my Paypal account. I spent the best part of 8 hours trying to sort this mess out at some considerable cost in telephone Toll charges to my bank and Paypal and are no more the wiser where this "money" has gone? Seriously though, In the UK we pay premium rate phone charges to our Bank Customer Support and Paypal Customer service. The total cost of the telephone Toll charges is going to exceed the price of the item I bought in good faith (£20 GBP) I am getting very concerned on where this failed transaction happened and why I cannot see it still in my Paypal account. More phone calls to Premium Toll numbers to sort out a mess I never created. Oh, and just to moan some more, I have to the 5th May to re-pay or my activation key is going to get banned/cancelled.......Thanks. Thanks ED.

Ah, thanks for the explanation. :thumbup:

Great stuff. Looks stunning. Sorry for my ignorance, but what does the other 'noise' file do? UT

Wow, great work. Are these "Multiplayer Friendly" ?

Hi All, Took advantage of the DCS sale and purchased CA. I mainly play online, and, would like to know if it is possible to "Jump" into a JTAC role when already spawned into my A10-C ? I have tried in SP, but my A10-C goes into AI controlled mode and decides to fly off somewhere. Can i control it (A10-C) to stay where it is, say still sitting on the ramp or orbiting until I decide to jump back into the plane? I have yet to try in MP so I dont know if this is still the case. Thanks UT