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open letter to Matt Wagner - French version BOX is an english version


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Posted (edited)

Hello Matt Wagner

 

actually like you can verify on my 'Skypat' account on this DCS site

1- i have purchased russian version some month ago

2- i have purchased english version some month ago

 

like other french guys, i have purchased the french version also some days ago on french Micro-Application site

you can also verify, my order is #550132

 

so i think that i'am supporting correctly this great sim and i hope to be a 'good' customer ;)

 

the French box contains

- documentation in french

- game in.... English....:mad:

 

it seem to be an error from the manufacturer (i dont' know who he is)

it seem that micro-application announced that they will provide soon a patch ton convert our 'english' version to a 'french version'

if i understand well, it means that all people which have the english version and haven't buy the french box version will be able to convert their english version to french version for ZERO euros...

we are not children, you know like me that even if this patch will ne released in a closed customer area, it will be soon available by unofficial way on internet...

 

so the main question is...

what don't you think about it ? what's your mind ? and what will you do ?

i have now 3 BS version...

one in russian and two others in english....:cry:

i'am a bit unhappy about it...:mad: but i think that you can imagine that...

 

best regards

Skypat

 

ps: sorry for my poor english

Edited by Skypat
  • Like 2
  • ED Team
Posted

Hi Skypat,

 

Your information is correct. We are re-manufacturing the French version with the correct French DVD.

However, we feel that a patch for converting the English version in France to the correct French version is the quickest way to assist French customers in rectifying this very regrettable situation.

As you say, some people may take advantage of this situation, but we feel our highest priority is to assist those who have bought, or are about to buy the French version and discover that the software is in English.

 

Jim

 

Hello Matt Wagner

 

actually like you can verify on my 'Skypat' account on this DCS site

1- i have purchased russian version some month ago

2- i have purchased english version some month ago

 

like other french guys, i have purchased the french version also some days ago on french Micro-Application site

you can also verify, my order is #550132

 

so i think that i'am supporting correctly this great sim and i hope to be a 'good' customer ;)

 

the French box contains

- documentation in french

- game in.... English....:mad:

 

it seem to be an error from the manufacturer (i dont' know who he is)

it seem that micro-application announced that they will provide soon a patch ton convert our 'english' version to a 'french version'

if i understand well, it means that all people which have the english version and haven't buy the french box version will be able to convert their english version to french version for ZERO euros...

we are not children, you know like me that even if this patch will ne released in a closed customer area, it will be soon available by unofficial way on internet...

 

so the main question is...

what don't you think about it ? what's your mind ? and what will you do ?

i have now 3 BS version...

one in russian and two others in english....:cry:

i'am a bit unhappy about it...:mad: but i think that you can imagine that...

 

best regards

Skypat

 

ps: sorry for my poor english

  • Like 1

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Posted (edited)

thanks for your quick answers

 

but like you imagine, if i bought a French version, it's only to have a french version on a physical media (a DVD)

i'm not interested at all to have an english version on a dvd....

i already have this US version...

 

i'am a bit astonished that a Professionnal market place like your partner (Micro application) only propose a patch and not a replacement.

so Customer will be able to decide between these 2 solutions

 

on my side and using french law, i will ask for a complete replacement when the 'real' french dvd will be available.

like i said, i'am a sim collectionner (i have french falcon 4 CD, french janes F/A-18 CD, eech french cd, all lockon series french dvd...etc...etc..) so i look for a french DCS dvd for my collection

 

hope you see what i mean

 

best regards

Skypat

Edited by Skypat
  • Like 1
Posted

I totally think that you should get your french DVD Skypat. You have done this community a great service with your mods. ED should send you a free French collectors edition for your inconvenience. Come on ED you owe him that much! :noexpression:

[sIGPIC][/sIGPIC]

Call Sign: Warhammer

  • ED Team
Posted

Sorry - I should have made this clear. As well as supplying a patch, which we hope can be done for next week. we will replace any incorrect versions. We need a few days to organise the arrangements.

  • Like 1

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Posted

Good, looks like a happy ending to it all. That was a major Faux Paux and it is being fixed the right way with a temp fix and then a permanent fix.

Dusty Rhodes

 

Play HARD, Play FAIR, Play TO WIN

 

Win 7 Professional 64 Bit / Intel i7 4790 Devils Canyon, 4.0 GIG /ASUS Maximus VII Formula Motherboard/ ASUS GTX 1080 8 GB/ 32 Gigs of RAM / Thrustmaster HOTAS Warthog / TrackIR 5 / 2 Cougar MFD's / Saitek Combat Pedals/ DSD Button Box FLT-1

Posted
Good, looks like a happy ending to it all. That was a major Faux Paux and it is being fixed the right way with a temp fix and then a permanent fix.

 

Argh, a total failure at your French here ;)

 

Faux pas! ;)

  • Like 1

[sIGPIC][/sIGPIC]

Reminder: SAM = Speed Bump :D

I used to play flight sims like you, but then I took a slammer to the knee - Yoda

Posted

Ah Damn, my Faux Pas on the Faux Paux :D

Dusty Rhodes

 

Play HARD, Play FAIR, Play TO WIN

 

Win 7 Professional 64 Bit / Intel i7 4790 Devils Canyon, 4.0 GIG /ASUS Maximus VII Formula Motherboard/ ASUS GTX 1080 8 GB/ 32 Gigs of RAM / Thrustmaster HOTAS Warthog / TrackIR 5 / 2 Cougar MFD's / Saitek Combat Pedals/ DSD Button Box FLT-1

Guest Spider85
Posted

Me too an English version in french packaging :cry:

Posted
What is a Faux Pax ? Sort of peace treaty ?

 

Just kidding .... :doh:

 

A step in the wrong direction...

Antec 900 gaming tower, PSU: Corsair 750W, Q6600, Asus P5K, 8Gig Mushkin, Nvidia eVGA 280 GTX Superclocked 1G DDR3, SSDNOW200 Kingston Drive, TrackIr 3000+Vector, Logitech Extreme 3D Pro joystick, Saitek rudder pedals pro, Sharp 42" inch LCD Aquo. OS: windows 7 64bit.

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