screengoo Posted September 30, 2007 Share Posted September 30, 2007 PROTX is not informing the customer if the transaction was successful or not. There is no confiormation email sent or any reciept to print out. There is no FC file to download, my cart shows as empty so thought there was some mistake. Because of this I tired to order download version of FC three times. I just phoned my CC company and found out I was actually charged three times for FC when all I wanted was to buy one copy. PLease fix this eff up ASAP please. I only printed two of my transaction numbers too but there shoud be three associated with my name. TXNHL49TLR3KH1H10B TXN32B9NE80BBQ0GQ2 Link to comment Share on other sites More sharing options...
Speedy15 Posted September 30, 2007 Share Posted September 30, 2007 This is a bunch of BS! You guys need to fix this as soon as humanly possible. Link to comment Share on other sites More sharing options...
Markius Fox Posted September 30, 2007 Share Posted September 30, 2007 screen, I'd just be patient, it will be done when its done. @speedy, calm down, I've been waiting for about a week now and I've made one post regarding the transaction and it was very calm and very civilized. These people with Eagle Dynamics are in Russia, not the US. Link to comment Share on other sites More sharing options...
screengoo Posted September 30, 2007 Author Share Posted September 30, 2007 Well, they should say before you order that you won't get the file right away. People don't go read the forum to look for issues before they make the purchase. PROTX is also to blame for not informing the customer the transaction was successful. I have now been charged $45.00 for a $15.00 product. :cry: Link to comment Share on other sites More sharing options...
screengoo Posted October 1, 2007 Author Share Posted October 1, 2007 Issue has now been resolved and I have downloaded FC. Just hope Starforce gives me no grief. Been trying to keep my latest PC build Starforce free but have finally succumbed to the demon spawn. Hope BlackShark doesn't have Starforce. Link to comment Share on other sites More sharing options...
ED Team Groove Posted October 15, 2007 ED Team Share Posted October 15, 2007 I dont really know of anyone having issues with starforce aside from soothesayers and hypochondriacs. REP INBOUND ! :thumbup: Our Forum Rules: http://forums.eagle.ru/rules.php#en Link to comment Share on other sites More sharing options...
FaithMan Posted October 15, 2007 Share Posted October 15, 2007 Hm when i was buying FC i got email message that my order was processed successfully . Maybe it would be good for ED to change to Moneybookers , just without Paypal please . Or to make that credit card goes directly from the site . 1 [sIGPIC][/sIGPIC] 70th Blue Lions -> Recruitment open . Link to comment Share on other sites More sharing options...
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