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Posted

Hello,

 

I'm trying to buy the Museum Relic campaign. I can't achieve it.

 

I'm only able to select the "SagePay" payment method.

 

After I confirm my personal details, when I click on the button which (I think) take me to the SagePay payment page, I got this error : Error 3141 : The BillingCountry value is invalid

 

If, after that, I try to complete the command from my "order list", if I click on "Pay", next to the order number, the button just disappears and nothing happens.

 

I've open a ticket about it, but the last and only time I opened one I got an answer after five months, so... I would like to know if someone know this issue, and how to solve it ?

 

Thank you !

 

ps : I can select another payment method only if I order another product, simultaneously : perhaps there is a treshold of 5$, below which the only payment method is SagePay ?

Posted

Hello,

 

So the team answer me pretty quickly !

 

"Please create a new order again and write the code of your country n the Payment details"

 

With this pic as attached document :

 

Pay.jpg

 

But I do not have such field in payment details ! I only have this :

 

paiement-eagle.jpg

 

And the countries are displayed as a list, I cannot enter only two letters in this field, or i got an error message :(

 

I have some pressure, 'cause if I remember correctly, the sales are ending today :huh:

Posted

My mistake ! This code stuff doesn't matters anyway, the bug is gone :)

 

I was able to confirm and pay my order, thanks !

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