Did not receive ED Miles

[aleader]

Order #938284

 

I tried submitting a ticket, but it expects me to upload a file (why?) for a payment question and I was unable to proceed without uploading something.

 

I recently purchased the F86 Sabre and Museum Relic campaign. I realize (now) that I get no additional miles for the Sabre purchase as I used miles to buy it (yes, I know this caveat is posted). This is a real disappointment as it effectively more than halves the number of miles I receive (could have received 2490 for the Sabre). Next time I'll spend the miles on campaigns instead as I am forgoing less miles on those.

 

Anyways, I should have received approximately 500 miles for the purchase of the campaign, but didn't get any (they were separate transactions...Sabre and Museum Relic). When can I expect my miles to be added?

 

Thanks.

 

EDIT: I see now that a select few campaigns don't have ED miles, but I'm not sure if it just shows up like that because I already bought it and would be inelgible for miles now?

Edited April 18, 2020 by aleader

[spiddx]

https://www.digitalcombatsimulator.com/en/support/miles_rules/

 

3rd Parties not currently participating in the ED Miles Program

 

 

• Apache600
  

 

Seems like you bought the only product in DCS that doesn't give you miles.

[aleader]

https://www.digitalcombatsimulator.com/en/support/miles_rules/

 

 

 

Seems like you bought the only product in DCS that doesn't give you miles.

 

Yep, guess so. I didn't even think to look at the guy's handle (that's what she said). Can anyone comment on the ticket system for support? Is this the only way to ask a support question (on the forum)?

[BIGNEWY]

Hi

 

you can contact support directly here https://www.digitalcombatsimulator.com/en/support/

 

thanks