"This device cannot Start. (Code 10)"

[Uncle]

Hi

 

Hope you guys can help!

 

As of recently my TM WH throttle is not properly detected anymore in Windows. It shows up in Device Manager but with an error. The error message is "This device cannot Start. (Code 10)"

The lights in the device will only show for a few seconds.

 

Ive tried the reset of the device, and that wasn't a success.

 

What might be wrong?

[BIGNEWY]

try going to the thrustmaster website, you should see a firmware tool in the downloads.

[Uncle]

try going to the thrustmaster website, you should see a firmware tool in the downloads.

 

yeah problem is that even though i bootload the throttle, it still gets a usb error in device manager,.

So when i run firmware updater i can't find the throttle

[BIGNEWY]

yeah problem is that even though i bootload the throttle, it still gets a usb error in device manager,.

So when i run firmware updater i can't find the throttle

 

And have you tried unplugging and plugin back in?

 

I have had it happen to me once before and my memory fails me, I think I ended up plugging it into a different pc and doing the firmware again.

 

but it was a long time ago.

 

I hope you have not bricked yours, good luck.

[Uncle]

I tried to plug it into my old computer, at first it didnt work, but then i managed to get a firmware update on (which then failed) but after that the lights where on and it worked on my old computer, But still dont work on my current computer. Keeps saying driver error?.

[SGT Coyle]

Remove/Uninstall all TM devices/drivers/software.

Reboot PC (With no TM devices plugged in)

Reinstall TM Software (Follow on screen instructions)

Reboot PC (With TM devices plugged in)

Press LWin + R

Run joy.cpl (Windows controller properties)

 

 

If you're still having issues with TM Throttle, then you may need to use "Boot Loaded" to get it recognized.

 

 

I hope this helps. Good Luck.

[Uncle]

Remove/Uninstall all TM devices/drivers/software.

Reboot PC (With no TM devices plugged in)

Reinstall TM Software (Follow on screen instructions)

Reboot PC (With TM devices plugged in)

Press LWin + R

Run joy.cpl (Windows controller properties)

 

 

If you're still having issues with TM Throttle, then you may need to use "Boot Loaded" to get it recognized.

 

 

I hope this helps. Good Luck.

 

this didnt work...still get the code 10 even though i see that its in bootload mode

[Uncle]

*UPDATE*

 

So right now im starring at a working throttle, but its plugged into my old. Its super random if it works or not.. i keep trying different usb 2 ports. and then suddenly it works. If i then pull the usb out again, i can try 20 times to plug it in and suddenly it works.

 

 

If the PCB is bricked then it wont work at all??

 

Any ideas?

[Pilum]

On 5/12/2020 at 10:35 AM, Uncle said:

*UPDATE*

 

So right now im starring at a working throttle, but its plugged into my old. Its super random if it works or not.. i keep trying different usb 2 ports. and then suddenly it works. If i then pull the usb out again, i can try 20 times to plug it in and suddenly it works.

 

 

If the PCB is bricked then it wont work at all??

 

Any ideas?

I have the exact same problem happening at the same time so hardly a coincidence. So this must be some windows update thing. Not very likely that both out units had the same HW issue at the same time is it? If you get it fixed let me know how. If I find a solution I will let you know as well.

[Pilum]

I tried to fix this yesterday by using bootloader and their tips under FAQ with no luck. Sent ticket to Thrustmaster tech support but autoreply say's 8 days handling time.

Edited May 16, 2021 by Pilum