Back again ! free trial ended early ?

[swaps]

Hi,

      All my free trial seems to have ended early I got the message below:

Authorization is valid for 2d 23h 59m

The following DLCs are not authorized and will be 
disabled:
F-16C bl.50

 

 

Anyone know who to get it back.  I thought I have only used a week but may have lost track of time and the above suggests there is still 3 days of the trial left ?

 

Thanks Alan

[Boosterdog]

Hello Alan

It sounds more like the game couldnt sync your account rather than the trial ending.. Might be wrong. 

[One Eyed Ross]

There have been issues with clocks.  I had to resynch my 'puter to fix the issue.  (all my maps and planes had that message).  Resynch the clock fixed it all.

[swaps]

4 hours ago, One Eyed Ross said:

There have been issues with clocks.  I had to resynch my 'puter to fix the issue.  (all my maps and planes had that message).  Resynch the clock fixed it all.

I resynced and restarted twice. I still get the same error ! now saying The web site is not available at the moment. 
However, you have saved authentication to 
continue working offline. allows me to load the sim without multiplayer but still says the f16 is not available.

Alan

Edited March 18, 2022 by swaps

[swaps]

I tried to run repair and got the error log below. Looks like a server is down.

 

00000.111 --- Log file: C:\Users\User\AppData\Local\Temp\DCS\autoupdate_templog.txt
00000.000 === Log opened UTC 2022-03-18 18:35:04
00000.017 INFO : DCS_Updater/2.13.2.109 (Windows NT 10.0.19043; Win64; en-GB)
00000.017 INFO : src-id: fb5dce9ae743149e778d34791749911c50b8976c, lib-id: 6e6a15cad57b3b9f322e07cd1850b7afdc52714f
00000.018 INFO : cmdline: "C:\Program Files\Eagle Dynamics\DCS World\bin\DCS_updater.exe" 
00000.109 STATUS: Initializing...
00000.110 INFO : basedir: C:\Program Files\Eagle Dynamics\DCS World
00000.110 INFO : DCS/2.7.10.19473 (x86_64; EN;  WORLD,F-16C,MARIANAISLANDS_terrain)
00000.110 INFO : branch: 
00000.114 STATUS: Checking for updates...
00000.373 ERROR: www.digitalcombatsimulator.com replied HTTP 500 Internal Server Error
00000.374 INFO : DCS/2.7.10.19473 (x86_64; EN;  WORLD,F-16C,MARIANAISLANDS_terrain)
00000.374 INFO : branch: 
00000.379 === Log closed.

00000.000 === Log opened UTC 2022-03-18 18:38:34
00000.018 INFO : DCS_Updater/2.13.2.109 (Windows NT 10.0.19043; Win64; en-GB)
00000.018 INFO : src-id: fb5dce9ae743149e778d34791749911c50b8976c, lib-id: 6e6a15cad57b3b9f322e07cd1850b7afdc52714f
00000.018 INFO : cmdline: "C:\Program Files\Eagle Dynamics\DCS World\bin\DCS_updater.exe" repair
00000.115 STATUS: Initializing...
00000.116 INFO : basedir: C:\Program Files\Eagle Dynamics\DCS World
00000.116 INFO : DCS/2.7.10.19473 (x86_64; EN;  WORLD,F-16C,MARIANAISLANDS_terrain)
00000.116 INFO : branch: 
00000.117 STATUS: Checking for updates...
00000.351 ERROR: www.digitalcombatsimulator.com replied HTTP 500 Internal Server Error
00000.351 STATUS: 500 Internal Server Error
00005.604 === Log closed.

[swaps]

I got the repair to run but after repair its still the same. The f 16 shows as its there but is not available to choose in the options. and get the same this has been disabled message on start up

[swaps]

I got the repair to run but after repair its still the same. The f 16 shows as its there but is not available to choose in the options. and get the same this has been disabled message on start up

 

Seems I had the F16 longer than I thought, the trial had ended. A clearer message on start up would have been easier to understand.

 

Alan

[maximov]

On 19.03.2022 at 16:45, swaps said:

Seems I had the F16 longer than I thought, the trial had ended

No, the trial period for the F-16 lasts until March 25.
Attach the dcs.log here or create a support request:
https://www.digitalcombatsimulator.com/en/support/