Reverb G2 and 7-14error help..

[The_Nephilim]

Hey guys, I purchased a Startech PCIe USB Card model #PEXUSB311A1C I plugged it in and get a 7-14 error, I tried plugging it into the USB A and C Slot neither work.. I was wondering why this USB Card is not working at all.

It did pass the test saying I had compatible ports but when I got too start WMRP I get the 7-14 error why? I am using the v1 cable with a G2 and a 1070GTX. I am currently using a different Startech USB-A PCIe card with the USB 3.0 adapter for the G2 and it is working fine..

What is causing the USB - C to not work in either the Card or my motherboard USB-C slot.. I am unable to get a warranty on this G2 so that is not an option unless I can buy it somewhere and not at twice the price..

Is there anything I can try as I don't understand why the C Plug on the card I bought is not working is it the v1 cable just that bad? any help with this would be great but I am suspecting I need to get the v2 of the cable for the USB-C plug to work in a PCIe Card..

 

 

EDIT: I installed the drivers for it and I had my N64 gamepad plugged into it and after the drivers installed the USB-A port seems to work as it recognised that but the USB-C Port does not recognise the G2 and I get a 7-14 error..

 

I know I should have bought a new cable but that is notgonna happen soon and the Card Thud Reccomeneded for this headset is 72bucks.. maybe after all  I should have just gotten the 72dollar PCIe Card maybe it does have different drivers other then the Asmedia because I think they are incompatible with the G2 for some reason, I did thinkI reead that some where..

Edited March 29, 2022 by The_Nephilim

[Gruman]

Well, if your G2 is still within warranty, just call HP and get yourself a free cable. If you are out of warranty you might need to be extra friendly.

I received the cable a day later via DHL for free.

[The_Nephilim]

Hi Gruman,

 

I do not have a warranty on this headset and to make it worse the seller put on a void if removed warranty sticker over the serial number I tried removing it but it left a void sticker in it's place and I can not make out the serial number..

When they come back in stock I will probally just buy a new cable but the main problem is with the Asmedia Chipsets and these PCIe cards.. It works for now so it is no big deal but I just thought I would try and get a PCIe Card with a USB-C Port as it is faster..

 

Not sure if it is any better using the USB-C Port vs the USB-A 3.0 port?? anyhow I found out that the Asmedia Driver does not work.

[Gruman]

Just a tip. A hairdryer is sometimes helpfull to remove the sticker. And you might be able to read out the serial number via windows?! Would have to check myself whenever I get the chance.