Runtime Error! - dcs.exe

[NightsEye]

I appear to have a similar problem to many other people here.

 

after much anticipation waiting for this sim to be released, i have downloaded and installed just now, only to find i get a Runtime error when trying to get anywhere.

 

The GUI works fine, but when selecting a training mission, for example, i am dumped back to my desktop and get this error

 

 

i then close this and the GUI starts up again.

No matter what i select mission-wise this happens.

I have tried reducing the resolution and even set it to Low in the graphics options.

 

I am on a Dell XPS 720 Quad Core with Vista Home Premium 32bit with nvidia geforce 8800 GTX and latest drivers 181.00, 4gb Ram and a Creative SB X-Fi

 

i don't get a crash log in my game Temp folder, but this is the information i get in my Vista Problem Report:

Problem signature

Problem Event Name: APPCRASH

Application Name: dcs.exe

Application Version: 1.0.0.0

Application Timestamp: 493d3989

Fault Module Name: protect.dll

Fault Module Version: 5.60.2.1

Fault Module Timestamp: 493d3fc0

Exception Code: 40000015

Exception Offset: 01406b44

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 2057

Additional Information 1: a919

Additional Information 2: ffef5daa5bce66bbafb2a49c03f13ef6

Additional Information 3: 8ac2

Additional Information 4: f57d2ee580a3f5f6e2fd20466b0a8dbe

 

 

 

this is the info when running the software without the -console parameter

 

locale: en EN

removing ./../Temp/tempMission.miz

running instant mission ./../Missions/QuickStart/Ka-50_arcade.miz

./../Temp/tempMission.miz saved

Launch command:

C:\Program Files\Eagle Dynamics\Ka-50\bin\stable\dcs.exe "C:\Program Files\Eagle

Dynamics\Ka-50\bin\stable\dcs.exe" --noreplay --trackfile BlackShark/./../Temp/

LastMissionTrack.trk "BlackShark/./../Temp/tempMission.miz"

waiting for simulator to terminate...

simulator terminated

locale: en EN

Mission ./../Temp/tempMission.miz loaded

Debriefing file ./../temp/debrief.log error

 

 

 

If i try running multiplayer it just crashes straight to the same runtime error.

 

 

I am extremely sad as i was hoping to have some fun with this over Christmas.

 

I hope someone can help me out :helpsmilie:

 

Thanks

 

Dom

Edited December 23, 2008 by NightsEye

[NightsEye]

I have tried re-downloading the setup.exe from the Russian Mirror (mentioned in another thread)

disabled Norton 360

Uninstalled and re-installed

 

Still No Joy! :cry:

 

 

I have tried using older graphics drivers - No Joy!

 

I have trawled through this froum to try and find other things to try, I have tried everything!

 

I have absolutely no idea what causes this runtime error, but there seem to be quite a few of us here with the same problem.

 

beginning to get really p**sed off! :mad:

 

 

looking at the Vista report in my post above there is mention of a fault in module protect.dll ... that's not somethng to do with the copy protection is it? That would be just typical!!! if it is, how will i ever get this to work on my system?

I don't want to have to ask for my money back, as i want to support the developers of flight sims like this, but if i can't get this to run then i'll have no choice.

 

anyone........any ideas?

 

 

Dom

[NightsEye]

Bump

 

Please .... Anyone any ideas?

[CE_Mikemonster]

I'm certainly no expert whatsoever but seeing as there's been no other replies I hope you don't mind me jogging your mind a bit with any suggestions.

 

Have you Activated Starforce?

[NightsEye]

Hi

 

thanks for the reply :thumbup:

 

Yup - I have activated Black Shark which says it was successful (sorry should have mentioned that in my post)... or do i need to do something special to activate StarForce itself?

[Groove]

Please try to re-download SF drivers.

 

http://www.star-force.com/support/drivers/

[NightsEye]

thanks :)

I thought about trying that, but when using protect.exe I only see the last two options of the GUI. I don't have any of the driver management commands as shown on that site.

 

do you know how I get those?

[NightsEye]

haha:megalol:

not quite that desperate yet.

Cheers :music_whistling:

[Swebeast]

I have the same error. Help appreciated.

Edited January 5, 2009 by Swebeast

[Groove]

Did you tried a reinstall ?

[NightsEye]

i have tried about 6 or 7 un-installs and installs using the downloads from each of the mirrors provided. but have exactly the same error each time i try and start a "mission" or track from the main GUI as described previously:(

[Swebeast]

I get my error after the mission is flown; right before mission debriefing. I click OK and everything is normal again, no CTD or other fault.

 

Come to think of it....it isn't really a problem then :)

[NightsEye]

any more suggestions?

 

Are the Devs back from hols yet?

[Groove]

Did you tried to contact star force support?

[NightsEye]

Hi

 

yup. tried contacting StarForce support a few days ago, but not had a reply yet.

I guess they're busy with all the problems they've caused :smilewink:

[Groove]

Or it's Christmas Time in russia ;)

[Groove]

Did you installed the game "as administrator" ?

[ZaltysZ]

Do you have some "irregular" software running? Maybe a debugger? Or some invasive system scanner/monitor?

Edited January 6, 2009 by ZaltysZ

[NightsEye]

Yes :)

I have myself set as admin anyway and have the UAC disabled

[NightsEye]

Do you have some "irregular" software running? Maybe a debugger? Or some invasive system scanner/monitor?

 

Hi

thanks for joining in :)

 

I still get the same problem even when disabling non essential processes.

[ZaltysZ]

It might be that protect.dll is protecting itself. Why a crash and not pop up error? Well, that is standard method of defense against debuggers. I still think, that there is software conflict on your system. Can you make a list of installed software you have?

[NightsEye]

i do get a pop up error. :) see my first post.

 

I'm not about to list all my software, I'm not at home anyway.

I have essentially run it with no other services running other than microsoft essential ones for Vista. I can only assume there is a problem with the StarForce driver, which i can't install seperately or get it to update. My error states there is a fault with Starforce.

 

what if i was sent the protect.dll and protect.exe from a PC that it works on? or is the activation coded into them already? or is it the dcs.exe i need?

[ZaltysZ]

You get generic crash dialog which is showed by system and not by program itself. The exception number is also generic and suitable for "unknown" exceptions.

 

If you have killed unnecessary processes, it doesn't mean that something "evil" isn't running still. Some services run under system processes, some even as drivers. Programs tend to install lots of stuff silently. A month ago my computer was freezing frequently while playing IL2 for prolonged sessions, I fought that was a heat issue, however it wasn't. CDROM filter driver pfc.sys (made by Padus) was crashing whole system. I didn't even know I had it (never installed). Probably it was bundled with other software (maybe DVD player). I have removed it by editing registry and problem dissappeared. This example just shows how strange the reasons for problems can be.

 

I don't have English downloadable version, so my files won't be useful for you. Maybe someone else can provide them.

 

By the way, you may get no button "Update driver", because downloadable version doesn't install any drivers at all.

Edited January 6, 2009 by ZaltysZ

[NightsEye]

I could spend months searching through the registry for an obscure entry.

 

I guess i'll have to try a full clean reinstall of Vista to see if that fixes the problem. It's the only thing i haven't tried

Not something i'll be happy about as i'll have loads to re-install.

 

everything else works perfectly.

then again it will probably do my PC some good in the process. :)

 

better get backing up then. could take a while.

if it still has a problem i'll be very annoyed. :huh: not at you though

[Ulrich]

Try cleaning your OS from codecs and codec packs.