$49,99 for nothing.

[RandersDK]

I have ordered and paid for Black Shark on jan 22. The money was taken from my bank account tuesday 27. but the website still claims I have not paid for anything yet (In reality I have paid for nothing). And I dont get an download option.

 

I have written to support@digitalcombatsimulator.com three times, with out as much as an auto-answer back. They got my login name and my reference number from Protx.

 

Now what? I want the game or my money back. What can I do?

 

 

/Karsten Nielsen

 

PS: does the game really exist?

[FVMAD]

Did you receive payment confirmation from ED?

'Coz your payment could be putted on HOLD, when money are not on your account already, but blocked and waiting for request from seller. If for some reason request won't come, you're money will be back to your account in about 2 weeks (term differs in some banks).

[Groove]

The only email you will get is from protx - after a successfull purchase.

 

Did you recieve a email from them?

 

Logging onto the DCS Website check Files -> Products

[RandersDK]

I did get an email from Protx stating that "Your order from The Fighter Collection has been processed successfully".

 

Files -> Products = option to "Pay by PROTX". I wont do that again, trust me.

 

I find this very od and unsatisfactory.

Usually when I buy downloads on the internet I am able to get the product instantly.

[PoleCat]

Make double sure you are logging in under the same account that you used when you purchased. My purchases were instant.

 

Out

Edited January 29, 2009 by PoleCat

[RandersDK]

I finaly got the game. And yes - I was logged in every time I wanted to see if I was allowed to download. And I only have one login name and pass, which I used in every attempt.

Slowest download buy ever, but now it works.

[Peyoteros]

So it wasn't for nothing after all :D