Connecting Quest 3 to existing Oculus app

[markturner1960]

So recently my wife got a Quest 3. I have the Quest Pro and now want to do a side by side comparison. Easy you say, just add the new headset in the Oculus app......? However, when I try and do this either using air link , or cable, I just get the circle going round and round , both in the desktop oculus software and in the quest 3 when I try and connect via the headset menus. 

Any idea why this is happening and how to achieve a connection?  Thanks

[MilesD]

I have to be sure the Meta app is running on my desktop before I turn on the headset. Whenever I forget, I just get the spinning circle and no connection.
(I only use the cable)

Miles

 

 

[unlikely_spider]

Occasionally I'll get that, but I'll just restart the PC and headset (hold down the power button on the left side) and it resolves.

Edited February 19, 2024 by unlikely_spider

[markturner1960]

Hmm, thanks. It was definitely on before, as I had just finished a flight using my Quest Pro when I tried to connect the Q3. I should not have had to do anything in the mobile app should I? 

[Qcumber]

On 2/19/2024 at 11:22 AM, markturner1960 said:

So recently my wife got a Quest 3. I have the Quest Pro and now want to do a side by side comparison. Easy you say, just add the new headset in the Oculus app......? However, when I try and do this either using air link , or cable, I just get the circle going round and round , both in the desktop oculus software and in the quest 3 when I try and connect via the headset menus. 

Any idea why this is happening and how to achieve a connection?  Thanks

Try selecting which headset is active in the devices section then reboot your PC. I had the same issue switching to my rift s then back to my QP.