Unable to start game

[1322877596]

  Since my native language is not English, all my words are translated through translation software. If there are any unclear expressions, please understand. Thank you.

  When I opened the game, only a pop-up window for the DCS update program popped up on my computer, and then disappeared. The game did not start. I attached my DCS.log and computer configuration, hoping that someone could help me find the problem.

  Thank you again to all those who have paid attention to this issue.

dcs.log

[BIGNEWY]

Hello, 

Please check your antivirus is not creating a problem for DCS 

or 

If you have oculus software 

Oculus VR user and the last PTC update (V63) is producing a conflict with DCS. The workaround is to go back to v62

[1322877596]

5 minutes ago, BIGNEWY said:

你好， 

请检查您的防病毒软件是否不会给 DCS 造成问题 

或者 

如果您有 Oculus 软件 

Oculus VR 用户和最新 PTC 更新 (V63) 与 DCS 产生冲突。解决方法是返回到 v62

Thank you for your attention to this issue.

I don't have a virtual reality device. I have turned off my antivirus software and firewall, but it doesn't work.

[BIGNEWY]

please check the antivirus did not quarantine any DCS file, you may need to run a repair or verify DCS if steam. 

thank you 

[1322877596]

10 minutes ago, BIGNEWY said:

你好， 

请检查您的防病毒软件是否不会给 DCS 造成问题 

或者 

如果您有 Oculus 软件 

Oculus VR 用户和最新 PTC 更新 (V63) 与 DCS 产生冲突。解决方法是返回到 v62

I would like to confirm if the head tracking device belongs to the virtual reality device you mentioned?

[BIGNEWY]

oculus is a vr device, if you do not have it installed you should be ok. 

Please contact support directly here they will try to assist you 

https://www.digitalcombatsimulator.com/cn/support/

 

[1322877596]

2 minutes ago, BIGNEWY said:

oculus是一个VR设备，如果你没有安装它应该没问题。 

请直接在此处联系支持人员，他们将尽力帮助您 

https://www.digitalcombatsimulator.com/cn/support/

 

Okay, thank you very much for your help.