Problem: Ordered DMAS earphones! Buyers Beware!

[mytai01]

I ordered them

Order PM5152165

 

Confirmed December 3

, they supposedly sent them (Super Sketchy shipping method: 4PX/CNE/Cainiao, CNE LZ124995242CN),  and they sent them back without ever arriving. Supposedly, they actually arrived at my home town, and it was out for delivery by some unknown entity! This was the result...

Status: Exception

• Dec 19th 2024 09:52 am

  Your package has been successfully returned to sender

   

  No explanation offered! You'd have better service from a Mexican drug cartel than from Pimax! These people are making basic business mistakes. They have piss poor communications, piss poor order tracking, and fail to deliver products. They are not up to professional business standards at all!

   

  Believe me, I wouldn't post this here if I were able to communicate with them. There's something very sketchy going on with Pimax. I got my Crystal Light, but I still think they are a somewhat sketchy company...just because of how badly they operate.

   

  I want them to succeed, but they must do much better than this...They will fail as a business if they don't!

Edited December 25, 2024 by mytai01

[Calvin.Pimax]

Hello,

Let me check with the logistics team. The shipping method is reliable; it's handled by a local courier service provider.

I believe there was an issue with the courier, and I will ask the team to resend the DMAS.

[mytai01]

Waiting to see how this goes...