Qcumber Posted January 26 Posted January 26 My QP eye tracking has suddenly stopped working. When I try to calibrate or switch it on I just get a loading screen and the app crashes. I've tried a factory reset. Currently running v74. Developer mode enabled etc. Has anyone had an issue like this? 9800x3d; rtx5080 FE; 64Gb RAM 6000MHz; 2Tb NVME; Quest Pro (previous rift s and Pico 4).
Tensorial_Architect Posted January 26 Posted January 26 Make sure you have the Meta Horizons app downloaded for your phone and that the "developer" option is enabled (by opening a developer account with Meta, .... absolutely ridiculous). Occasionally, ... and for no reason, ... the app decides to revert back to preset behavior. This happened to me once about two months back. Might be worth a shot. The crazy things about the Quest Pro is that there are not one, ... not two, ... but three places to adjust settings (the Meta Horizons app (phone), the Meta Link software (Windows desktop), and the headset itself (the cliffhouse with waterfalls in the distance)). All three have settings that have to be "on" to get eye tracking rolling. A wonderful method for appreciating the beauty of the Multiverse is to learn the language in which it was written, ... mathematics. (Intel 13900k, Aorus Z790, DDR5 6400, Asus TUF 5090 (testing), Samsung 990 Pro, VKB Gun IV SCG/STECS/Slaw Viper RX, Varjo Aero, Quest Pro, Somnium VR1 Ultimate)
Qcumber Posted January 26 Author Posted January 26 24 minutes ago, Tensorial_Architect said: Make sure you have the Meta Horizons app downloaded for your phone and that the "developer" option is enabled (by opening a developer account with Meta, .... absolutely ridiculous). Occasionally, ... and for no reason, ... the app decides to revert back to preset behavior. This happened to me once about two months back. Might be worth a shot. The crazy things about the Quest Pro is that there are not one, ... not two, ... but three places to adjust settings (the Meta Horizons app (phone), the Meta Link software (Windows desktop), and the headset itself (the cliffhouse with waterfalls in the distance)). All three have settings that have to be "on" to get eye tracking rolling. Thanks. All of those settings were active. I have managed to find the problem. I had to disable "Fit Adjustment" in the headset settings. Then I could enable eye tracking. The other issue have was that the eye tracking calibration doesn't work properly. It doesn't show any of the focus tracking points so I had to guess. After a frustrating hour I did overed the I just needed to look at the centre then at 9, 12, 3 and 6 before the centre again. Now tracking works ok again. 9800x3d; rtx5080 FE; 64Gb RAM 6000MHz; 2Tb NVME; Quest Pro (previous rift s and Pico 4).
Qcumber Posted January 28 Author Posted January 28 (edited) I have now reverted back to v72. I had accidentally left PTC enabled . Now eye tracking and calibration work fine. Edited March 25 by Qcumber 9800x3d; rtx5080 FE; 64Gb RAM 6000MHz; 2Tb NVME; Quest Pro (previous rift s and Pico 4).
Fisu_MAD Posted March 23 Posted March 23 I have a similar issue. Im in PTC and update to V.76. Now eye track and calibration works. In Game I dont get any more the message "no tracking for 60 sec, ...degrading". Also "fit adjustment" is disabled. 1 YouTube Channel Update: MSI Z790 Tomahawk, i9 13900k, DDR5 64GB 640 MHz, MSI 4090 Gaming X Trio, 970 EVO Plus 1TB SSD NVMe M.2 and 4 more, HOTAS TM Warthog, Meta Quest Pro
VR Flight Guy in PJ Pants Posted March 24 Posted March 24 Where can I get Fit Adjustment enabled again? I lose eye tracking and all attempts of recalibration fails and it tells me the calibration fails. I Fly, Therefore I Am. One cannot go around not saying "Thank you" every time these days, can't you? YouTube: https://www.youtube.com/channel/UCc9BDi-STaqgWsjNiHbW0fA
TED Posted March 25 Posted March 25 I've just picked up a quest pro and no issues for me with eye tracking. I do not have developer mode enabled. It seems like that's not required anymore.
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