How to refund dcs product

[jeffy]

Hey I'm new here how do you refund a dcs product, simple question. Also do I get my money back or just miles.

 

Thanks in Advance

[AndyJWest]

You'll need to be a lot more specific. 

Did you buy it from the DCS store, or Steam?

What product?

How long have you owned it?

Why do you think you are entitled to a refund?

 

 

Edited Sunday at 11:21 PM by AndyJWest

[rob10]

22 hours ago, jeffy said:

Hey I'm new here how do you refund a dcs product, simple question. Also do I get my money back or just miles.

Thanks in Advance

The only thing you're going to get a refund on is the F-15E and you'd get miles store credit back in that case.  It's plastered in a bunch of places when you buy anything that all sales are final.

If you're on Steam and have used it for less than 2 hours I think you can get your money back from them, but I don't use Steam so I can't help with the details.

Edited Monday at 09:49 PM by rob10
correction

[draconus]

5 hours ago, rob10 said:

The only thing you're going to get a refund on is the F-15E and you'd get miles back in that case.

Afaik you get store credit, not miles, the difference being that you can use it as real money even when the product does not participate in the miles program.

[jeffy]

6 hours ago, draconus said:

Afaik you get store credit, not miles, the difference being that you can use it as real money even when the product does not participate in the miles program.

oh okay thanks 

[rob10]

9 hours ago, draconus said:

Afaik you get store credit, not miles, the difference being that you can use it as real money even when the product does not participate in the miles program.

You're correct.  Brain slipped on that one.

Edited Monday at 04:24 PM by rob10

[jeventy26]

On 10/6/2025 at 2:17 AM, draconus said:

Afaik you get store credit, not miles, the difference being that you can use it as real money even when the product does not participate in the miles program.

I can confirm that I got store credit... not miles.