can't get hardware code

[ZyLoG]

Hi

I changed in two weeks the graphics card (from gf8800gt to gtx285) and the cpu (from quad6600 to quad9550) and now the starforce says:

 

"This product requires activation. Enter your Serial Number and press "Next". Internet connection is required." i write my serial, but...

 

"Unable to launch the application due to integrity fault of the Activation Key. Re-enter a valid Activation Key or re-activate the application.

If the error recurs, press "Error report" and send the report to product technical support."... i sent the error report.

 

The problem comes when i changed the cpu. with the graphics it works without problem...

 

I went to starforce website and i've tried to reactivate, doing a new code... nothing but losing an activation... :mad: :mad: :mad:

 

I have the DVD, not downloadable version. What can I do?

 

Thank you very much.

[ZyLoG]

Ok... i went to

http://en.wiki.eagle.ru/wiki/Troubleshooting:starforce:5.x#Recover_a_lost_serial_number

 

• Delete the following key in Windows registry:
  HKEY_CURRENT_USER\Software\Eagle Dynamics\Black Shark\Keys
  It will completely reset the BS activation records in your Windows installation including the current one; but it doesn't do anything with serial number activations number stored on the server.
  

It works, but, as i wrote, i lost TWO activations, not one.

[hitman]

you saying that the dvd has limited activatios too?

[Boulund]

you saying that the dvd has limited activatios too?

 

Sure it does. It is essentially the same as buying download and burning it to a DVD by yourself. No difference in activation what so ever.

[ZyLoG]

and anyone knows where can i claim for my lost activation?

 

thanks

[EtherealN]

You cannot claim for your lost activation. Please read your Quick-Start guide.

 

What you can do is that you can contact ED via e-mail or this forum when you run out. The fact that accidents happen is the reason why you have 8 activations and 10 deactivations instead of 1 activation and 10 deactivations.

 

If you come to a place sometime down the line where you are rendered unable to use the product, that is the time to ask for a refill. ;)