Need reactivation help

[mac495]

Replaced my cpu and didn't remember to deactivate.

Tried a reinstall but no joy.

Seem to be stuck between deactivating and activating.

Sent email to support but haven't heard anything yet.

Ideas?

Edited May 2, 2010 by mac495

[EtherealN]

Have you tried running protect.exe?

(C:\Games\LOFC2\bin\x86\stable\ )

 

That should give you manual options.

[mac495]

Oops, shoulda mentioned this is for Blackshark

 

Yep just tried that and server rejeted it,need a reactivation code it says

Edited May 2, 2010 by mac495

[EtherealN]

Which version of BlackShark? Sounds like vanilla 1.0.0. If so, update it to 1.0.1c

 

If you did not de-activate, you should not re-activate. Then you should activate. The difference is that the former wants the deactivation code and thereby does not cost an activation, the second does not want a deactivation code but does cost an activation.

[mac495]

Updated to 1.01c

It says activation not allowed and won't let me deactivate because of hardware changes om my pc.

Now what?

[159th_Viper]

Uninstall, manually clear your Registry of all entries pertaining to ED/BS, reboot and reinstall. Reboot and see if you can Activate.

[mac495]

No.I've done my my share of installing/reinstalling.

I've sent 3 emails to the support link above.

Want to sell me the next release or FC2,Which i"ve been thing of buying ....?

 

So I guess we'll see how support is.......

[159th_Viper]

No.I've done my my share of installing/reinstalling.

 

Could be a problem with your Registry entries pertaining to BS.....You have to be prepared to eliminate all possible errors on your side in an attempt to aid troubleshooting.

 

You are after all expecting the best possible Customer Support - and rightly so! Return the favour and be prepared to troubleshoot extensively in order to avoid all possible faults user-side....might well render a quicker solution to your troubles :)

[mac495]

Troubleshoot my ass........

It's their DRM, they need to go in and reset my activations or whatever you want to call it..

Yes I screwed up by replacing some computer hardware, but jeez, I've sent 3 emails to support along with the report generated...

 

If I had trouble running the game etc. ,Then the troubleshooting on my end I expect,but I'm not doing registry edits for the Drm.

 

Not to sound like alittle kid with threats, but how this turns out effects if I purchase software from this group in the future.

[159th_Viper]

....If I had trouble running the game etc. ,Then the troubleshooting on my end I expect,but I'm not doing registry edits for the Drm.....

 

Less than a Minute's work has you up in Arms? Oh Well, each to their own. For what it's worth, I'm 99% sure that minute will sort out your issue......:)

 

I wish you well with your problem - sounds like you're gonna need it ;)

[mac495]

Thanks for the help,sorry to sound like an ass but thats how it goes sometimes.

The rub is no reply from support but oh well, just will uninstall and tell squadies about the problems.

 

I see a new apache sim on the horizon anyways.....

[EtherealN]

Have you checked your spam filters? If I had a penny for every time people say "no-one replied to my e-mail" only to then see a "oh it was filtered"... ;)

 

As for not doing registry edits for a DRM - if your registry gets problems here, then it is very likely to get problems with other things as well or already have them. That's regular system maintenance and I'd worry about total system health more than an individual program's ability to run if I had issues that looked registry-related.

 

On troubleshooting - if you are not prepared to troubleshoot, the only thing support can give is you a shotgun-approach 500-item bullet list of possible causes and possible resolutions, 499 of which are likely wrong and a complete waste of your time, since they were not given information that would narrow the issue down. ;)

[mac495]

"For activation,submit specified serial number and hardware code to the email address:activation@digitalcombatsimulator.com during one day.

You will recievethe responsethat contains your personal activation key."

 

Ok how about we do this before we start a wild tirade about my Pc maintenance and health.

[EtherealN]

Quickstart manual, page 9 through 12.

Another option is pages 13 through 17.