Problem with Black Shark - Activation error

[Bimbac]

Hello,

 

I have a following problem with DCS Ka-50 Russian Download edition.

 

Two days ago, when I start a simulation I get a message from protect.exe that Black Shark needs to be activated again. When I try, I'm getting following message:

 

Unable to run the application due to integrity fault of the Activation Key. Re-enter a valid Activation Key or re-activate the application.

If the error recurs, press "Error report" and send the report to product technical support.

 

I am unable to activate, deactivate or play. Is there any way to fix this?

 

I have attached the error report file generated by Protect program. I'd like to add that A-10C is working normally.

 

Thanks in advance and best regards.

Error report.zip

Edited October 28, 2011 by Bimbac

[Bimbac]

I have missed the information in ED Wiki. I have updated computer BIOS and installed Oracle VMware. Unfortunately, I have spent my last activation trying to solve the problem before I got familiar with this known issue.

 

Could you please help me out or should I wait 30 days for a renewed activation?

 

Thank you and best regards.

[EtherealN]

For Ka-50, please enter a support ticket through the website.

[Bimbac]

Done. Thanks for your reply.

[eyusuf]

I'm having the same problem. But my request for assistance has not been successful. I did get a response from Alena saying that I should run a file attached to my ticket. But when I got to the link ... no file.

[EtherealN]

Could you give me your ticket number?

[eyusuf]

Ho La

 

Thanks for the reply. Ticket number is 17779 (the one Elena responded to). However, I've created another ticket on the website 17793. Also I found the following info posted (somewhere on the website):

 

"Please notice, open beta of Black Shark 2 module is of standalone version. Serial numbers of upgrade version don't fit it. Module of Black Shark 2 upgrade version will be released in an independent distributive after release of the final versions of the modules."

 

I have the upgrade version so this could be the issue! Can u confirm.

 

Thanks & Rgds.

[EtherealN]

I took a quick look and the file in question should appear through the interface unless your web browser is doing some weird censoring. (I tried vieweing the ticket both from the support interface and from the customer interface.)

 

http://support.digitalcombatsimulator.com/en/17779

 

In any case, I put the file in a ZIP and attached it here also. Unzip it and run it on your computer.

BS2regDelKeys.zip

[EtherealN]

Also, yes, if you have an Upgrade license you need to use the Upgrade module. You will find the latest Ka-50 Upgrade module here: http://www.digitalcombatsimulator.com/index.php?scr=product&ProductId=13&end_pos=136&lang=en

 

If you have the wrong version installed, simply delete Ka-50 folder from .\DCS World\Mods\aircraft\ and then install using the Upgrade installer.

[eyusuf]

downloading

[eyusuf]

Thanks Comrade!

 

Downloading the latest software sorted it. But after running all the reg entries (and messing about with the registries)... I now only have one activation left on Black Shark 1. I suppose this should be enough with everything moving to Black Shark 2.

 

Anyway thanks a ton for the assistance I'm off to fly some Black Shark!!!

[EtherealN]

If you do run out of BS1 activations, you can get new through customer support.

[eyusuf]

Thanks!