MrUnSavory Posted June 8, 2012 Posted June 8, 2012 I recently sent a ticket in to eagle dynamics about being out of activations for my product. I am trying to install my Black Shark 1 so I can put my Black shark 2 upgrade back on after building a new machine. Between rebuilds and not being able to deactivate the product I now can not reinstall. Also if I try and install my Black Shark 2 it tells me that 1 is not installed even though it is. It has been over a week now can I please get some response to my ticket? Thank You :)
Panzertard Posted June 8, 2012 Posted June 8, 2012 (edited) Hm, do you need to activate BS1 to install BS2? I thought it was enough to have BS1 installed, then install BS2 - and run BS2 to activate BS2? Could it be that you need to just reinstall BS1 (corrupt old install) - and not activate it? Just install Bs1 over the old Bs1 location? PS, I PM'ed support to see if they have time to come visit you here in this thread. Edited June 8, 2012 by Panzertard The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning
cichlidfan Posted June 8, 2012 Posted June 8, 2012 Hm, do you need to activate BS1 to install BS2? I thought it was enough to have BS1 installed, then install BS2 - and run BS2 to activate BS2? FWIW, when I used the BS2 upgrade version, I did not have to run BS1 at all. Just install BS1, install BS2 and run a mission to activate. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
Panzertard Posted June 8, 2012 Posted June 8, 2012 thanks cichlid, that clears it up then. Bs1 install needs to be correct, but not activated. The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning
Tez Posted June 9, 2012 Posted June 9, 2012 Nope, BS2 installs only on activated BS1. MrUnSavory please excuse us for the delay. If the issue persists and you prefer to talk in support ticket, then could you tell ID of it. [sIGPIC][/sIGPIC] =653=Tez
Panzertard Posted June 9, 2012 Posted June 9, 2012 And we're corrected by someone who knows the facts. :) Thank you very much for having the time to step by, Tez. The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning
MrUnSavory Posted June 9, 2012 Author Posted June 9, 2012 Thanks all!! I figured it had something to do with BS1 not being activated. Tez is working on my little issue and I will be back flying soon!! I just built a new rig so I am in the process of moving everything over. Intel i7 3930k Processor Asus P9X79 Motherboard 16gig Kingston HyperX memory EVGA GTX 560 Ti video Corsair H60 liquid Processor cooler I am pumped to see Black Shark on this baby!! :) Thanks, Ross P.S. Yes Tez, I do have a ticket in and you have replied to it. Thank You :)
cichlidfan Posted June 9, 2012 Posted June 9, 2012 Appologies for the mistake. Memory isn't what it used to be I guess.:doh: ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
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