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Posted

Hi

Im posting this query about my ticket since it has been more than 1 week without response.

I have bought several of your games in the past, but when i logged in recently to get my old games after a long absence, they were all gone. No matter what game i select it just tells me I have to buy them. I need you to fix this so I can play the games I have bought.

 

Thank you

Posted

Just a few questions:

 

Did you login with the same account name?

If you login and the page displays that you are not logged in, what happens if you press the Forgot Pasword link? Are you logged in all of a sudden then?

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Posted

Can you confirm you have tried this: http://forums.eagle.ru/showthread.php?t=57556

 

Particularly the third. Because of the database merger, it is possible you are logging into Lockon account. In this case, try adding a 1 (the digit one) to your login.

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Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

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Posted

Join us here, we are waiting a reply and its been over a week ,and they have now have merged my ticket with another one that I dont know about, and closed the ticket without a response, so join the club this is getting worse..

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