Jimbo1606688299 Posted April 21, 2013 Posted April 21, 2013 ticket number 21031 and 21030 Guys ordered A-10 English vers 1.2.3 from the DCS web E-shop and was sent a conformation order for the BS2 instead ? my proof of purchase states I ordered the A-10 and paid in full but the email conformation from DCS claims it is for the BS2 ??? please check order TXNA4UNXPFR2MJMLZB for A-10 Not,,,, ProductPriceQuantityAmountDCS: Black Shark 2 1.2.3 (English download version) :helpsmilie::(:joystick: $39.991$39.99
Jimbo1606688299 Posted April 21, 2013 Author Posted April 21, 2013 hello ...... support ... Please anyone available to help with this ?
cichlidfan Posted April 21, 2013 Posted April 21, 2013 Support is closed on weekends so if you filed your tickets Friday evening or later, they probably have not been seen by anyone yet. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
Jimbo1606688299 Posted April 22, 2013 Author Posted April 22, 2013 Thanks , didnt know that . Its Mon afternoon here :doh: :pilotfly:
cichlidfan Posted April 22, 2013 Posted April 22, 2013 They are on Moscow time, AFAIK. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
EtherealN Posted April 22, 2013 Posted April 22, 2013 Moscow, Minsk, and CET. Depends on the type of action required. Jimbo, I have checked your ticket and will escalate it. Sorry for the inconvenience. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Jimbo1606688299 Posted April 22, 2013 Author Posted April 22, 2013 Thanks :thumbup: Will have to kick back :music_whistling: Its only 06:48 there now :megalol:
EtherealN Posted April 22, 2013 Posted April 22, 2013 05:03 my time, though I did graveyard, so I'm checking out for a few. :P I have however sent a message to the appropriate staff. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Jimbo1606688299 Posted April 22, 2013 Author Posted April 22, 2013 Thank you very much , appreciate this . Wll be Graveyard shifting tonight myself , Fying home in the morning so I may not get chance to respond for 24hrs as well , will check status when I get home. regards Jimbo:pilotfly:
TimeKilla Posted April 25, 2013 Posted April 25, 2013 Any further progress ? Bump. Bump 4 Jimbo :joystick: YouTube :pilotfly: TimeKilla on Flight Sims over at YouTube.
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