-Sledgehammer-

i made that picture with the arrows. just to clarify for facepalm sally. they (winwing) provided me with absolutely nothing so far, the one plug connector is pretty clear to me. and if you smart guys looked closely, you would have seen, that the left one is a 3pin connector to a 6pin socket. and there are many 3pin sockets on that pcb. so it‘s not clear, where to connect this plug to. or can you guys with your infinite wisdom tell me? (where to plug a 3pin connector to 6pin socket?) got it? and i don‘t understand why i must open a device, i‘m a customer with an obviously broken device within warranty (3 months of use)? the ka50 grip has 21 screws on it, how tf should i know which one to open? their answer: you must open some screws. i expect something else, that combo cost me 500 bucks with shipping. would you open a 500 dollar microwave-oven when asked by the customer support of kenwood and fiddle around with cables and connectors inside?

just for the amusement: i waited basically the whole 4 days for this stupid answer.

does the winwing logo show up when you start up your system? try to move the usb connectors (ddi) a little bit in the socket. put the into the powered hub as well.

My KA50 Grip isn't showing up in Simapp, the Throttle is. I opened up the Throttle and seen this (see pic). My guess is, the connector cables disconnected from the pcb due to tension building on the cable due to constant movement. Anywas is there anybody who could send me a pic of his/her base for me to figure out where to plug this connectors back in. Winwing Support sucks.

and for the ka50 grip / gemini base disaster (the combo is 3 months old): i opened a support ticket with the title Ka50/Grip on Gemini Base not working. They don't even read what you write, they ask me if i can open the right grip (of what), i sent them pics of the opened up base where the details are seen and i also sent them a video with the led blinking. they already start to wear me down, it's always the same crap: this will go on for the next 3 weeks until i give up. thats their tactics. very sad. i feel like an idiot spending so much money with them.

To underline my story: how the lcd display worked out: (They promised me the refund of about 100 dollar) they just not stand by their word. remember: the lcd screen was 4 days old and part of 900 dollar set. and this story is goin on for 3 months now.

i‘m really disappointed about the quality and the support they have. i bought the top gun mip recently and after 4 days a lcd display died. i did everything they wanted from me (trying different cables etc..) for 2 weeks and i asked them all the time to send me a replacement, but they didn‘t. it was obvious that they wanted me to confuse and wear me down. every day they wanted me to try everything else or wanted pictures from the usb port in different qualities or angles, stupid <profanity> for a 100 dollar display. so i ordered a new one myself and asked them to refund me the screen, which they said they would but did not happen until this day. (i can proof this with screenshots i made from the conversation with sherry). another problem is timezone difference which limits the timeframe for support to about 3 hours a day (china-switzerland) now after 3 months of use, the gemini base (loose cables inside, glued connectors with hotglue?) with the ka50 grip did die, i suspect a problem with the cable, i don‘t even try to get some help from them. i ordered a virpil collective now. i ordered my whole setup from them, i like the orion2 sticks and the orion 2 throttle. i spent 2500.- dollars with them and they treat me like an asshole. they do no warranty whatsoever. very dissapointed. very.

i don‘t know if this video was mentioned before: https://youtu.be/SxQhOgDyIlQ?si=OHtUEVxi0IU8sPnt it‘s for those running link cable. but this fantastic. solved almost all my problems. i‘m running a 7800x3d, a 4090, 64gb ram and the quest 3. fantastic. i set pd ingame to 1.7 and it‘s not stuttering, when flying helos in sinai i have to set dlss to performance instead of quality.

Thank you, still works like a charm…needed this for my vr install…thank you.